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September 2025 by Jim Feaster
The Worst !
I used this company
After a auto accident.
My leg was injured I
Could not walk I called them and sent a friend to pickup items from the car and they would not let my friend get the items.
What a SCAM
Never use this Tow
Scammers tow your
Car The WORST !
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September 2025 by Steven Aubel
Manage a fleet of 53 vehicles and would only recommend Central Towing. Response time is fast; dispatcher always provides realistic estimate on when they will arrive (doesn't promise 30 minutes and show up 120 minutes later). Trucks are always in top condition, have ridden in them. Have used 5 times in the last 2 years and price is always reasonable. I trust my fleet with Central.
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August 2025 by Roy McLaurin
Good place to call for a tow.
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July 2025 by Rishi D Khanna
I had the misfortune of dealing with Central Towing at 36849 San Pedro Dr, Fremont, CA, and it was hands-down the worst towing experience of my life. From start to finish, everything about this company screamed unprofessionalism, and the lady at the front desk was the cherry on top of this nightmare.
My car broke down late at night, and I called Central Towing because they claim to offer “24/7 reliable service.” Big mistake. The front desk lady who answered was unbelievably rude from the moment she picked up the phone. She spoke to me like I was wasting her time, snapping at me when I tried to explain my situation. Her tone was condescending, and she barely let me get a word in before cutting me off with a huff. I was already stressed out, stranded on the side of the road, and her attitude made it ten times worse.
When I finally got to their office to sort out the paperwork, it only got worse. The same woman at the front desk was just as awful in person. She rolled her eyes when I asked basic questions about the towing fees and acted like I was an idiot for not understanding their confusing pricing. She was short-tempered, dismissive, and didn’t even try to hide her annoyance. Customer service? Nonexistent. It’s like she went out of her way to make me feel unwelcome.
The towing service itself wasn’t any better. They quoted me one price over the phone, but when I got the bill, it was nearly double what they promised. When I tried to ask the front desk lady about the discrepancy, she practically barked at me, saying, “That’s just how it is!” No explanation, no apology, just pure hostility. The driver was late, the truck looked like it was falling apart, and they took forever to get my car to the shop. I felt completely taken advantage of.
I’ve read other reviews about Central Towing’s predatory pricing and rude staff, and I wish I’d seen them before calling these people. This company is a disgrace to the towing industry. Save yourself the headache and avoid Central Towing at all costs—especially if you don’t want to deal with the horrible lady at the front desk who seems to hate her job and everyone she interacts with. Never again
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May 2025 by Jimmy Castillo
great people great service very professional
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March 2025 by Fanta Sawaneh
Good and profersonal
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February 2025 by R K
Stranded on the side of I-80 all night with traffic zooming by. My insurance sent a tow truck from two hours away and the tow truck driver refused to tow the car. Didn’t even attempt to tow the car. Called Central Towing, showed up fast and got the job done without hesitation. Professional, reliable, and a lifesaver in a tough situation-thank you so much!
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February 2025 by Dan Goldstein
Very fast, courteous, professional service. Much appreciated when you and your family are stranded on the freeway. Thank you, Oscar!
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January 2025 by Steve Higares
Oscar was great!!!
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January 2025 by Ben Tower
The driver Oscar was extremely professional and courteous. It only took him 10 minutes to arrive, and another 10 to deliver. The entire process was really quick.
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January 2025 by Harpreet Atwal
Oscar did a wonderful job! Appreciate him for the quick response
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January 2025 by Andy Skee
It’s been Such an Amazon experience with Oscar. He helped me a lot. It meant a lot to me. Really can’t describe it words. He has been a true savior. God bless you.
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October 2024 by Vaibhav Srivastava
punctual, polite , super efficient …it took 15 mins for the car to show up for towing after I called and dropped my car to the exact location. Very impressed by their professionalism and service. Prices are also reasonable… will hire them again (hope I don’t have to but if I have to then it will be central towing!
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September 2024 by Wendi Davis
Saved me. The nicest most helpful people and the driver Matt wasn’t even uncomfortable when I asked for a hug. Would recommend.
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January 2024 by Miko B
Outrageous fees! My daughters bf was definitley overcharged.
