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March 2024 by Ann N.
This branch must improve its employee training. Whenever I visit, the staff seem uninformed and unprepared. They consistently fail to utilize available resources before turning customers away with a 'no.' Utilize your resources before denying assistance.
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February 2024 by 송시윤
worst chase ever. ATM they have never works right
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September 2023 by Amanda Wong
9/3 both ATMs not working
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February 2023 by Samuel Cuéllar
Really good service, so much patience from them
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January 2023 by Dharini P.
This branch doesn't deserve any rating! They have the worst customer service. To open the safe box u first have to stand in a long line. Then you have sit and it may take them up to an hour to even come get you to open your box. They are always understaff at the tellers and other staff just walks around in circles but doesn't help you. The system they have is so bad that even the staff looks lost with their own system. If I didn't have the box here I would never use this branch.
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November 2022 by Fry D C.
This review is for their JPMS investment service.To make it simple, STAY AWAY, or FIND OTHER, if you care for your investment money.They blow smoke during the initial sale, then leave you confuse on why your portfolio performance goes sideway.Excuses, excuses, excuses.
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October 2022 by Q B
Great service! Victoria is a excellent teller.
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March 2022 by Cin-Yee S.
Wen was an absolute delight and very helpful in addressing the issues and concerns with my account. Even though I did not have an appointment, she squeezed me in and offered me wonderful and welcoming service. Thanks again, Wen!
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March 2022 by Sarah Walker
I am the Senior Manager for my business across the street and have been banking at this location for years. I happened to forget my ID as they request in order to get change. Well after I do my deposit they still wouldn't give me change because I forgot my ID. Definitely will be switching branches. I'm in customer service and being in Management I make exceptions for my loyal customers. I was making change not pulling money out. Ridiculous
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February 2022 by Tom Delaney
Chase is terrible, everything is done by phone now huge bureaucracy , transferred around hung up on no accountability. Save your time and bank someplace else.
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July 2021 by JJ Q.
absolutely worst customer service! I was there waiting for someone to take care my business account. The banker was telling me after the current customer, the ppl who can take care of the business acc will have to go on lunch break for one hour! I was like Wxx. Wasting my time!!!
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July 2021 by Sophia W.
A hole in the wall place. Here you can coffee and breakfast at Panera and even a Boba drink next door. It's close to Lowe's also. Has an ATM and a security guard
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March 2021 by Yejin Lee
fast and accurate teller services. tellers sanitize counters frequently.
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November 2020 by Ester Prado
My first time going to this Chase Bank. I was really disappointed to see there is no hand sanitizers at any station or by doors. I asked the bank teller if they had any hand sanitizers I can use after touching the key pad and using the pen, she said yes and she pointed to one behind her. I asked if they had one I can use she looked confused and asked a coworker and she was more confused and said no we don’t t have any. Definitely my first and last time I will go.
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June 2020 by pkotovp
Update your business hours. They are closed!
