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October 2023 by Lacey A.
About a month ago I had to get my engagement ring cut off. I had brought my ring in to fix it & resize it. When my finance & I went inside every single employee was so incredibly kind. We ended up talking for about an hour!! At that point I knew I was in amazing hands!! They gave us the highest price to resize, fix & set the stones back in place & that price was so inexpensive I was shocked!! We went back at the time it was ready & jeweler let us know that there was some cracks in the silver. He said we could leave it alone & it should be fine, but if 1 diamond fell out it'd be a domino effect. The crack was due to how old the ring was since it was my fiancés grandmothers ring. They gave us a really good deal on getting the cracks fixed!! Everything over all was amazing!! Service was great, prices are almost too reasonable!! Would definitely be back to have my jewelry serviced here if I needed to (:
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October 2023 by Debbi R.
I recently took in 3 rings - one for repair and 2 for resizing. The rings that needed resizing are very old family pieces. They carefully inspected them and explained the work that would need to be done on each ring. They did a beautiful job on all 3 pieces, and the new sizing was perfect. One is a black onyx/diamond ring that my aunt wore for years and I doubt had ever been cleaned. It sparkles like it's brand new. I have used Chris's Jewelry in the past and have always been pleased with their friendly, professional services. Their prices are reasonable and there always seems to be several people working which eliminates or minimizes wait time. I highly recommend!
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July 2023 by Mike S.
I would advise anybody trying to get rid of some jewelry or sell, coins or jewelry do not go to Chris's jewelry and Niles one of the worst places I've ever been to, and they lowballed me so much I felt so disrespected on some gold that my grandma gave me I did all my research before I went there to see how much it was for that care of Golden the weight and not only did they cut off half, but they only offer me like 25% the value of my gold and then they try to come with excuse. Oh, we have to pay for electricity in the store employees worst place to do business. And I didn't even want to leave one star, but the app makes you leave one star.
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June 2023 by Siwen Dickstein
Chris' Jewelry is an awesome little shop! I took a ring to get a verbal appraisal, and not only did the attendant look at it and give me a broad overview of my jewelry (based on a cursory inspection with no market research, of course), he also walked me through the decision process for whether I would want to pay for an in-depth appraisal. He took out his magnifier and showed me my gemstone at high magnification. It was above and beyond service from people who truly love and understand jewelry. This is the place to go if you want an honest opinion of how much your jewelry is worth. I will absolutely come back for future repairs, questions, and special order pieces.
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June 2023 by Barb Howard
Always helpful and quick service. Great customer service.
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April 2023 by Victoria Morrison
Highly recommend! They resized my engagement ring, customized the wedding band to match, and were diligent in helping us find a ring my husband loved. Staff are trustworthy, friendly, and incredibly knowledgeable. So thankful we found them- will be returning for all our future jewelry needs!
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January 2023 by Sanjukta D.
Highly recommend this business. The people in that store are very cordial and knowledgeable. They repaired my dented ring with good care. Appreciate their service.
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January 2023 by Candy P.
Ladies, this is the place to get your watch fixed. This morning I went into Chris's to get my Tory Burch watch shortened and to change the battery. The lady was nice and patient with what I wanted. I waited around for 20 minutes. Great service!
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October 2022 by Mariena F.
Bright, secure storefront. Helpful staff. I went for 2 pieces of 14k gold jewelry repair. They provided a quote for regular (2 weeks) and expedited (2-3 days) service. They said I could pay now or upon pickup. They performed the service as expected and I have 2 perfectly repaired pieces. I recommend this shop and will return.
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September 2022 by O S.
Ryan and Abel were wonderful to work with! They really took the time to educate me on the items I brought in and very very fair with the price. I will definitely be returning!
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August 2022 by Chitra Patil
In beautiful downtown Niles in Fremont. Friendly service, I didn't buy anything, but had to get some old gems and stones evaluated verbally. They did that for free and I see that they had a good collection of jewelry and watches. Would highly recommend.
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March 2022 by Stephanie V.
GOD IS SO GOOD ALL THE TIME!!!! So Happy I Came By Here To See If My Phoenix Angel Wings Necklace & Bracelet Can Be Fixed After Breaking This Past Week. Yes Both Items Replaceable But They We're Gifts To Myself For My Baptism Wow, Not Only Did They Fix It On The Spot Super Quick But They Also Fixed It For FREE!!! Thank You Abel & Ryan!! You Guys Are The BEST!!! Amazing & Friendly Customer Service & You Just Got A New Happy & Loyal Customer For Life!!! This Was The Highlight Of My Day, Thank You Chris's Jewelry! I Can't Believe The Other Store Wanted To Charge Me $70 To Fix Both AND Tried To Upsell Me On A Real Rose Gold Chain Yooo After Working In Customer Service & Running @socialmediaqueen Biz In NYC, Customer Service Is SO Important To Me Everywhere I Go.... So Nope I Will Not Be Going Back To That *Other Store* Bc I'm A New Customer Of #ChrisJewelry & Will Be Referring People There Bc The Customer Service I Received Was Excellent! Not Bc They Didn't Charge Me But Bc Of How They Treated Me & I Didn't Feel Like They Were Only After My $ U Know What I Mean... Like Cmon It's Biz Tips 101 & Marketing 101. Long Story Short, GO TO CHRIS'S JEWELRY & Check Them Out In Niles #SocialMediaQueenApproved #SupportLocal #ShopSmallBiz #CustomerServiceIsEverything #PrayersAnswered #ThankYouJesus #GODISSOGOODTOME
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February 2022 by Victoria F.
I stopped there for two items...a ring guard, and a necklace clasp. The price was very reasonable. I would use their services again
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December 2021 by Albert G.
We came to Chris's Jewelery because they are known to be very trustworthy and good at what they do compared to other jewelers on Fremont. We need two rings fixed. They looked at the rings under a magnifier and were able to determine which prongs on the rings were compromised. They took pictures as proof of intake condition and created documentation. The process was a little lengthy and we were probably in the store just under an hour. They fixed my wife's wedding ring that was missing a prong and one of my rings that needed all prongs replaced. Looking at he quality of repair under a loop, I thought they did a very good job. They have great customer service and I felt they didn't have preconceptions of persons based on their color. Being a person of color, I've experienced poor service at a different Fremont jeweler. We were very happy with their services and will continue to patronize their business.
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December 2021 by Dennis B.
Top of the line for your needs! The staff there are great! Not pushy.you buy you buy! If not no worries!
