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February 2024 by Brian H.
Have bought from Milpitas store (in person) & had clubs re-gripped. OK. Recent on-line purchase was a disaster . . in stock @ Milpitas. No, wait a minute, being processed at a different location (which one ?!). Difficulty trying to cancel order. Not worth the effort, time and gas money for their 'mixed messages' emails. They need to hire a web guy.
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January 2024 by Joyce T.
My go to place for all recreational activities, they have great selection and the prices are reasonable. It's spacious and the stuffs are friendly.
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December 2023 by Gerald R.
CHRISTMAS GIFT EXCHANGE NINE MONTHS LATER When most of you clickbait this review of the title you maybe be asking yourself "Isn't there a 30-day limit for exchanges?" That's true. Last year for Christmas my cousin gave me a 49ers hoodie that was youth large; my size is regular large. When I went to this location I tried to exchange the hoodie for another size, but this store didn't carry that hoodie in stock. With the balance of the return I tried to find a 49ers apparel I liked. I couldn't find one I liked. Therefore I decided to accept the store credit for a future purchase. The credit I received was an in-store credit meaning I couldn't use it to purchase an item online. I went to the Dick's Sporting Goods website to see if there was a 49ers item that looked appealing. I waited several months until I found a 49ers apparel I liked. That event occurred last September. There's a saying "You don't find the clothes the clothes find you." There was 49ers hoodie I really like better than the original hoodie my cousin got me for Christmas. The hoodie had the right red color and the classic SF insignia along with 49ers lettering. I used the in-store credit and paid the remaining balance of the hoodie. Dick's Sporting Good has abundance of items that seem overwhelming, but sometimes they aren't a lot of items regarding sports apparel.
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December 2023 by Suzanne Hunziker
Best Product & knowledgeableSales Attendants
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November 2023 by Price Cube
Went to exchange shirts, Zach who worked there was very friendly and efficient. Ended up having a 20 minute conversation with him as he noticed my wife and I were foreigners (on our honeymoon from NZ) he was very friendly, polite and was just overall a very nice guy! If you get the chance to come here when he’s here, don’t hesitate to be friendly with him as he is an absolute star.
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November 2023 by Rebecca F.
Megan was very nice and knowledgeable. I have never been to sports stores, and this one is huge. I'll check it out again if I need any athletic stuff. I prefer buying things in store because it's easier to try on and return things than online.
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October 2023 by Cynthia M.
It doesn't seem like this place is interested in making sales. No one around the store to ask for assistance in getting something down from the high shelves and so went to register counter to ask for help. I was told that they will send someone over to the fitness area and as I leave the register, I see about 6 staff members walking together towards the main doors - like they all just got off break together! Ok, so I think that this wait won't be long because one of those 6 staff members surely will meet me soon. Nope. Waited 15min and no help. Decided to leave and noticed no line at the registers...AND those 6 staff members went somewhere because they weren't on the store floor. So took my business to Target and got what I needed there! Thanks, Target! Dicks-you're probably going to close your doors soon. Everytime I go there, there is no more than 5 customers in the store and hardly a line when I come in and when I exit. Bye bye Dick's!
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August 2023 by Daryl M.
Really nice items. Just way over priced. Your getting fleeced the whole time. Oh and the undercover security following me and my wife around was offensive. He even followed me to the register and pretended to get in line to purchase. So so obvious.
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July 2023 by Bikteek M.
No services at all. I had question on shoes but they don't have knowledgeable answers. What I can tell - they are not trained for assisting customers to find the right shoes. Not even the manager in shoe department. Hope the upper management figure out how to treat the customers right in store experience!
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May 2023 by david lee
The parking lot at this store is not safe, be careful! Best not to shop with them!
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May 2023 by cristie
There are no women's shoes above an 11. Please carry larger size shoes. Your website doesn't even carry larger shoes. Nike makes larger shoes. I had to order online from Nike directly.
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March 2023 by Ivan avalos
Great Customer service by MarcellAnd Good deals over all
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March 2023 by Wingman C.
If I could leave a negative review believe I would due to the fact that a situation occurred inside a local d***'s sporting goods factory store I was made to pay for items that I did not purchase that somebody else that was in the store had shoplifted or took without purchasing allegedly from the manager and employees at the location I was told that if I did not purchase the items that I would not be able to return to the store so I paid for the items even though I had nothing to do with the items leaving the store I called customer service and I spoke with representative Carmen I was told that there was nothing she was gonna do that it was a issue to deal with management at the location I simply asked for my money to be returned to me and for me to be allowed back at the store in the future Being that I was not involved with any kind of mischief or wrongdoing at the time I was told that I was not gonna have a refund of my money and that the issue was handled properly by the manager Nick I am a small business owner and I am highly Angry and frustrated at the fact that just because they are a corporate store and a large chain of outdoor goods that being I'm just one customer they don't care about such isshe is I'm sure these problems Happen quite frequently at retail stores but I was not involved in the Internet and I feel I was wrongfully made to pay for items and pretty much Blackmailed into paying for items that I did not take I recommend that if you want a store that's gonna handle things properly when issues arise don't choose dicks or they will simply tell you oh well it's a in store problem I definitely will be shopping at Big 5 from now on.....
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February 2023 by Daniyel Garcia
Good place to find Little League equipment if you can't wait for shipping. Decent selection of everything else at decent prices too.
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February 2023 by Barney Cabus
Store was clean and tidy. Items had prices on them and marked legible.Staff was courteous, professional and knowledgeable of stores products...