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January 2023 by Elisa C.
I make a deposit today. The dates on the receipt are both wrong and no one bothers to correct it. The stamped date is 1/26 (2 days ago), the computer printed date is 1/30 (2 days later). How can a financial institution be so lousy?
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September 2022 by Luis Castillo
The same issue on Every bank with asian people working, they can't do their job!!! Very frustrating not able to cash a check!!!
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May 2021 by SUNNY LI
Terrible customer service at this location in Mission Blvd! I handed my debit card to the teller and thought it would be easier for her to find my account number. The teller threw my card away and told me the card has been closed. That is so rude! How could she throw someone's card without asking for permission. I feel so offended by her behavior and attitude.
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January 2021 by Nikki Nijjar
Very professional and friendly staff.
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April 2020 by Bill C.
Amy lee has very attentive service and is caring about her clients. I appreciated her polite reminder to keep proper social distance when people in the facility were not following guidelines.
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January 2019 by Aaron Shieh
good service
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October 2018 by Tom woo
Nice service!
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October 2017 by Anna W
Great friendly service from all the staff here every time I come by. They always strive for perfect customer service and it shows. Appreciated working with Amy, Nanxi, Jane, Maggie, Grace, Amy L. on several occasions. It is also helpful that they all speak English and different dialects of Chinese. Wouldn't want to bank anywhere else!
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December 2016 by B. Li
It's a pretty standard Chinese bank. Use the button at the door to be buzzed in. The staff all speak English and Chinese and are friendly and quick enough to make every visit straightforward and fast.
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December 2015 by Eugene Altadena
Older ATM machines. Looks dirty.
