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January 2024 by Birju
They are professional but their charges are unreasonably high. Would recommend doing a bit of research when they suggest any repairs.
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January 2024 by Vidas Mickevicius
Foreign and domestic cars experts do high quality work for reasonable price. Easy to schedule, transparency, and done in time - as promised. Professional and courteous service. Very thorough complimentary inspection of your vehicle reveals potential troubles. You have a choice how to address them. I switched my Porsche service to FAC.
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January 2024 by Yu Ting Liang
Martin and the team have been very helpful, patient, professional, and honest and I would like to share my experience to let people know they are truly a hidden gem. Here is what happened -It started with the engine light came on and I went to the first auto repair shop before Fremont Auto Center. The first auto repair shop did a diagnosis and said ALL 3 components need to be replaced and that's $5K. I decided to ask around and my friend recommended Fremont Auto Center so I called them. Martin spent 25 minutes on the phone with me patiently listening to my description and asking follow-up questions. I decided to have them to do diagnosis. The day I arrived, Martin had a error code reader with him and did the diagnosis and then right away he showed me the error codes and after his discussion with the team, they noticed all error messages are mentioning voltage. After all, they were able to only need to replace the battery and have the car fixed and that's a VERY BIG cost saving for me comparing to the other auto repair shop (less than $600 vs. $5K). Also Fremont Auto Center was able to show me a full report with detailed information.I just want to thank Martin and the team for their honesty and willing to dig into the root cause of the issue. I will recommend them to all my friends and definitely go to them for all my car moving forward.Good luck with your car, and definitely have Fremont Auto Center to be on your auto repair shop list. HIGHLY RECOMMENDED!
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January 2024 by Sarah Burdette
Honest, quality work done in the time frame they quoted at the price they quoted. The whole team is personable and extremely informative. I was pleasantly surprised by the amount of time they were willing to take to explain to me what was going on and what my choices were. Easy to recommend to others! Thank you!
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December 2023 by Yu-Ting L.
Martin and the team have been very helpful, patient, professional, and honest and I would like to share my experience to let people know they are truly a hidden gem. Here is what happened - It started with the engine light came on and I went to the first auto repair shop before Fremont Auto Center. The first auto repair shop did a diagnosis and said ALL 3 components need to be replaced and that's $5K. I decided to ask around and my friend recommended Fremont Auto Center so I called them. Martin spent 25 minutes on the phone with me patiently listening to my description and asking follow-up questions. I decided to have them to do diagnosis. The day I arrived, Martin had a error code reader with him and did the diagnosis and then right away he showed me the error codes and after his discussion with the team, they noticed all error messages are mentioning voltage. After all, they were able to only need to replace the battery and have the car fixed and that's a VERY BIG cost saving for me comparing to the other auto repair shop (less than $600 vs. $5K). Also Fremont Auto Center was able to show me a full report with detailed information. I just want to thank Martin and the team for their honesty and willing to dig into the root cause of the issue. I will recommend them to all my friends and definitely go to them for all my car moving forward. Good luck with your car, and definitely have Fremont Auto Center to be on your auto repair shop list. HIGHLY RECOMMENDED!
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December 2023 by John W.
Scammy place. Years ago, I took my car here for a routine oil change. As far as I know, they did the oil change. When finished, they called and tried to up sell me by telling me the steering wheel shook when applying break, which is a classic symptom of warped brake rotor. I insisted that's not happening and refused the service. When I went to pick the car up, the owner told me the mechanist test driven my car on bumpy roads and mistakenly thought that vibrations were from the brake rotor. Which, I read: "you caught me trying to lie to you, let me blame my employee. " About 3 months after that, my service reminder came up. My car's service schedule should be 10k/12mo. They somehow managed to change that to go off every 3k miles. Not sure how they got such high reviews, but my personal experience with them definitely didn't agree with the 5 star reviews.
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October 2023 by MB MB
I did some repairs with them. Sal and Martin are good in smooth talking with their customers but they charge two to four times more than other nearby auto repair shops who also have good ratings. If you have tons of money and don’t mind giving them whatever they ask then it’s ok to fix your car with them. But I don’t recommend them after knowing what kind of business they run.
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September 2023 by Alan C.
Not happy about their service. One of the windows of my 2005 X3 was stuck halfway and couldn't close. They said they are going to charge $189 to open up and check. I told them the car was old and don't want to spend a fortune on it. I also told them if the regulator needs replacement and if the cost is too high, I just want them to pop the window up, disconnect the wire, etc. They kept the car overnight and told me the following day replacing the regulator was going to be $800. I told them no thanks, just help me close the window and they told me it is going to be $230+. A minute later, they called me back saying that they couldn't do it, but still wanted to charge me $120 for doing nothing which i paid and got my car back.Well, their shop is located in one of the many auto shops. So, I went next door (literally) and got the window fixed (with a new regulator) for $350 + tax on the same day. There are many auto shops next to them, ask around before making your decision.
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September 2023 by Alexis S.
There's definitely a reason why this place is 5 stars and I got to experience it first-hand. The starter on my 2004 Lexus went out while I was working in Fremont. I live in Dublin and was going to be unable to make it home without a starter replacement. It was near lunchtime which is late in the day when it comes to car maintenance. Two other shops even though I explained my situation would not even consider taking a look at my car. The guys at Fremont Auto Center not only took pity on my situation but decided to do the repair for a respectable price This made my month in all honesty. I won't be taking my car anywhere as they were fast and efficient and made me feel like one of the fam! Thanks guys and keep up the good workBlessings to You All
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August 2023 by Mike Pathan
When i went to leave the car for the brake work as per my appointment i was told that there will be a charge of 75$ for inspection which was never mentioned.I didn’t have a choice bit to accept it.They gave an inspection teport along with an exorbitant charge for brake work .they happily charged me 75$ the for the inspection report and the estimate after i refused .And also delered the estimate for which they charged me.Never going there ! Nor recommend.
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July 2023 by Danny Tan
day 1 : my concern is noise when brake from the back and full service , but the noise still there because they changed only frontday 2: come again because my car many time turn off and engine light was on ( is it coincidence ?? before come there my car was totally fine) and and they found rear brake need to change ( why you didnt do when 1st time come) , engine light they just resetday 3: come back for engine light on again, they changed air filter and cabin filter ( wasted money for 3rd time)day 4: engine light still on, they just realized the problem was MAF sensor . ( wasted money for 4th time.my purposed just want to change break but i have to do 2 kind of service that i dont need earlier. and total i spend was $2750
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July 2023 by Danny T.
day 1 : my concern is noise when brake from the back and full service , but the noise still there because they changed only frontday 2: come again because my car many time turn off and engine light was on ( is it coincidence ?? before come there my car was totally fine) and and they found rear brake need to change ( why you didnt do when 1st time come) , engine light they just resetday 3: come back for engine light on again, they just changed air filter and cabin filter ( wasted money for 3rd time)day 4: engine light still on, they just realized the problem was MAF sensor . ( wasted money for 4th time. my purposed just want to change break but i have to do 2 kind of service that i dont need earlier. and total i spend was $2750
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June 2023 by Eric Lee
A great shop with excellent customer service. If you always had doubts about repair shops, I recommend to go visit Sal at Fremont Auto Center. You'll know what I mean.Services: General repairs & maintenance
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June 2023 by Kevin C.
This review is long overdue. My car broke down on the way from Sacramento to the Bay area about a month ago. I had my car towed from my location to the nearest repair shop I could find which ended up being at Fremont Auto Center and boy did I luck out on my experience.The guys here were very kind and courteous and upfront with me about the damages and what I should do.Due to how quick they were to give me the diagnosis (there was some type of explosion in the engine that left a 6-inch hole, reason for the explosion still unknown) and the transparency on cost and time to repair (I live in Sacramento at the moment) I knew I wouldn't make it back home in time for work and the cost to repair was more than what I had paid for the car used a few years back. I decided to purchase a new car while dealing with the stressful process they helped me the whole way in the process of donating my old Nissan.This was a huge relief from my shoulders and they can be sure that If I ever move back to the bay area they will be my go-to auto repair center.
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May 2023 by Daniil Vishnevskiy
The service performed on my car at Fremont Auto Center met my expectations, as they provided me with comprehensive pictures and a breakdown of the necessary repairs, including their level of urgency. I feel they are honest and trustworthy and will be returning for my next maintenance
