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January 2024 by Elle T
We had the BEST purchasing experience with Omar, June, and manager Gerry.Omar, June, and manager Gerry have always demonstrated the highest levels of professionalism, flexibility, competence, and patience. The process was very straightforward. They don't waste your time with games and are respectful of your time. Their paperwork is not riddled with errors; they are accurate and efficient in their work. They are very helpful and kind. They truly went above and beyond on New Years Eve to help with our vehicle purchase.We've worked with a number of Chevrolet dealerships (FH Dailey, Capitol, Stevens Creek, to name a few) in the bay area, as just in the last 6 years, we've leased 4 vehicles and purchased 2 vehicles from Chevrolet. The experience with Fremont Chevrolet was by far the best and smoothest possible experience compared to all the others.Bottom line: If you are in the market for a GM vehicle, look no further than the team at Fremont Chevrolet. Omar, June, and manager Gerry will surely take care of you, as they did my family. Sincerest thanks!
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January 2024 by Andrey S
Absolutely horrible service department experience! If you ever run into KEVIN JOHNSON, service director there, be careful when you communicate with him. I recently surrendered my vehicle, which is a brand new over $80K vehicle, back to GM at Fremont Chevrolet and this service director was handling the process. When I asked him a question regarding the process, that’s when he snapped and started accusing me of being disrespectful by simply asking a question in a polite way. This individual was completely unprofessional, unhappy and unwilling with the process! What a way to represent service at Fremont Chevrolet??!
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January 2024 by Rachel Robinson
The sales person, Chris was amazing! I just came to the dealership on the suggestion of my husband. I intended to buy a Nissan Leaf but looked around at the suggestion of my husband. He was honest and helpful and felt like he really wanted me to make the best choice possible for my vehicle. Haroon the manager was amazing, funny and Justin in finance was great, too. I would buy from them again.
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January 2024 by Dustin Perdue
Service was great. Got done a lot earlier than originally quoted. A little pricey, but they washed my truck for me for free so I can't complain. Definitely will come back.
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January 2024 by Ash Roughani
Very simple and easy purchase experience. Sergio Martinez and Andrew Ponce were excellent to work with over email and they made everything easy when I arrived at the dealership. The price we agreed to over email was the same price in the paperwork and there were no surprises. As someone who really values my time, this was a great experience!
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December 2023 by Freddie Rivera
Great Customer service by Dulce in the service department. They even washed the vehicle after service.
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December 2023 by Joseline M.
Worked with Anthony Torres this past weekend to purchase my new (used) car. I had been in contact with Anthony for approx. 2.5 weeks before coming in to see the car and he kept me updated throughout the span of the 2 weeks about when the car would be ready to be seen on the lot. When I arrived Anthony was uber-ready to meet me and answer any and all questions about the vehicle and paperwork; he didn't mind my dad test driving the car either and a huge plus to Anthony for communicating with my parents in perfect Spanish. I don't know where this man gets his patience from, but he SO patiently walked me through the entire process from the moment I arrived to the last signature until I pushed the accelerator on my new car to go home. A vehicle is a big purchase and dealing with someone who is ready to provide excellent customer service is crucial. Thanks Anthony for your attention to detail, superb customer service and patience! P.S.: I didn't deal with this person directly but he was having a conversation with a couple next to my cubicle and I would have absolutely ran away from this man if I would have needed to deal with him. I felt so bad about the way he was talking to them. Pretty sure he was a manager of some type so stick to Anthony!
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November 2023 by J P.
I worked with Rafael (salesman) and Nav (finance manager) and had a great experience. I showed up late Friday night and they were able to spend time walking me through purchasing out my lease. They even stayed late to get me squared away. A huge Thank you for making the process easy! I also had to bring the car in for service and Zamir was super helpful both times I worked with him and made sure I was taken care of with a tire sensor issue I had. He really went above and beyond to ensure the issue was fixed. Thank you for being super professional and easy to work with!
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November 2023 by Michael T.
Went in this morning and was ready to buy a used truck that they had advertised and the "head guy" wouldn't haggle for $250-$500. He gave me the song and dance about how they were going to lose money on a used vehicle when in the show room they have over $1 million in high-end sports cars that they know they are going to sell. I asked the money guy if he was willing to go to his boss and say for $250-$500 he was willing to miss out on selling a vehicle and he just shrugged his shoulders and said he didn't care.I feel sorry for the poor sales guy because when I offered to come up $250, the money guy still said no. It's ok. I'll go somewhere else to buy a truck.
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November 2023 by Bryan Robles
Chris the sales rep was very professional and a pleasure to work with. The management department not so much. I was in the process of buying a z06 from these guys and I had specifically asked them to only send out an application to my credit union. The were suggesting they send my credit to two other banks for a "better deal". I ended accepting their "expertise " and trusting them. However, this morning there were a total of 12 banks (inquiries) that ran my credit. This was not what I instructed these guys to do and now they don't answer the phone. That's a beautiful business model from that store.
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November 2023 by Joshua Ednalino
It was quick and easy, Rafael answered all of our questions. He was extremely helpful and knowledgeable. Give this guy a raise and a pat on the back. The chevy bolt is my dads dream car so he was extremely happy with the experience.
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November 2023 by Janice Z.
Five stars to the best salesperson, Alexis. He is very patient, knowledgeable, attentive and helpful in the whole purchase process. I highly recommend this location Fremont Chevy and Alexis for purchasing your vehicle. It was my first time buying all electric vehicle, Bolt EUV, glad I was in a great place to buy it. I was able to pick the color I wanted and test drive the car. Very satisfied with the whole experience!
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November 2023 by Stevie R.
I worked with Erik in the service department and he was absolutely wonderful! Reviewed what I needed for my car and added on any suggested services. I definitely recommend utilizing the service department in Fremont and that you're lucky enough to work with Erik.
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November 2023 by Oonkham Siprasert
Alexis is the salesman that helped me out. Very good customer service skills. He was understanding my needs and wants of a truck and helped me find the best truck for the best deal for me and my family.
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November 2023 by Miguel Escamilla
Just want to say I have had a smooth transaction with these guys from the start to finish. Mia and Justin have made it very easy to do business. I'm located in Houston, Texas and bought my RED TRUCK via phone call and emails. I would highly recommend calling Mia if you are in the market for a new vehicle. In state or out of state. Fremont Cheverolet, please take care of these guys, you are very lucky.Mr. Mike
