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November 2024 by ashwani padthe
Great experience with my Model X repair. They refunded me for the parts that were covered under warranty and worked with my insurance seamlessly. Highly recommend!
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October 2024 by Jayapriya Surendran
I brought in my car to repair dents. Fremont Collision Center did a great job in repairing both the rear dent and the dent in front left fender of my tesla. Marty was assigned to evaluate the vehicle. Marty provided a thorough assessment of the damages and estimated the cost. Fernando regularly updated me while the repairs were going on. Turnaround time was faster than I expected. The manager was kind enough to accommodate my unexpected long delay in pickup as well. Thank you!
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October 2024 by Steven Dotson
Beautiful! Nice work! ?
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September 2024 by Ryan Bonifacio
Very fast. Got my car back within a week before the estimated finish. My car came back to me looking like brand new.
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August 2024 by Jamie Gavriloff
Great customer service, very professional, good communication, and a clean facility. They also repaired my car with in one day and I was back on the road. Didn’t even need a rental car. Thank you!
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July 2024 by kiran
The collision center did a fantastic job on my Tesla. They handled everything with expertise, ensuring a seamless repair process. The staff was knowledgeable about electric vehicles and kept me updated throughout. My Tesla looks as good as new—impressive work!
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May 2024 by Kumaran Seenivasan
I have used Fremont Collision Center multiple times and the service has been excellent. First time, I went there to fix passenger side door that got completely damaged due to an accident in parking lot and they fixed it as if nothing ever happened. Then, my fender fell off and I called them to ask for a price and they quoted a higher price but also offered to fix it for a nominal cost if I buy and bring the part which I did. They did not have to tell me that but they are genuinely interested in providing best customer service. Last week I called them again to fix the side mirror on the passenger side that got damaged and they again offered to fix it if I bring the used part as new part would be very expensive. I bought the part online and they not only fixed it perfectly but refused payment for it saying "Don't worry about it". All I can say is, this shop is genuinely interested in building lasting relationships and provide excellent workmanship and service. Thank you everyone in the shop for all you do for the customers. You are the best!
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May 2024 by Satyakiran Duggina
Fremont Collision Center (FCC) provided an exceptional experience for my car's repair after a rear-end collision. Their process was efficient, from promptly assessing the damage and providing a reasonable quote to GEICO, to completing the body job within the estimated timeframe. The repair work was flawless, leaving no trace of the accident. FCC facilitated a hassle-free rental car arrangement and handled the drop-off process seamlessly. Their communication throughout was excellent, keeping me informed about the progress. The overall service was smooth, timely, and professional. Highly recommended for anyone seeking quality collision repair services.
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March 2024 by Alice K.
This was one of the certified body shops by my insurance company. They got the job done fine in reasonable time, but I'd say overall customer experience can be improved. Oddly, unlike other shops who gave me a quote on the spot, they didn't and said they need the claim number first, then the technician need to look at it. .I had already gone to a couple other shops so I had a rough idea, but it felt shady... Isn't the whole point to get a price quote? Thankfully the final total when I picked up was lower than expected. Follow through can be greatly improved. They said they will call me back for x or y, but didn't so I had to call to check.
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February 2024 by Soujanya
They did a great job on my vehicle. They are good at time estimates. Highly recommended
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February 2024 by Riya P
They did a great job on my vehicle. They are good at time estimates. Highly recommended
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February 2024 by SJN
Good work and customer service.
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February 2024 by s P
great work & customer service. Highly recommended
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February 2024 by Xuanxuan
I had the most unpleasant call with the shop manager Fernando Alvarado. And I feel so offended and humiliated by him. I called in for service today as my Tesla car had a collision and need it repaired.I expressed my need which is my car is barely drivable due to steeling wheel issue from the collision and I was trying to find a way to eliminate the # of times to drive the car to the shop. We have shared the picture of the car including the alert from the Tesla showing the steering wheel issue which caused the damage. However, he stated he can’t see why we can’t drive the car from the picture and the estimates provided by insurance company. And ask us to fix the steeling wheel so we can drive to the shop so he can fix the rest.I don’t understand his logic and when I trying to ask understand the process better. He keeps accuse me lying about the steeling wheel and blame about me having an attitude and says they won’t accept me as customer anymore.I have never been humiliated by any service provider like this. When I asked to his manager. He said he is the manager and the owner of the shop. If that’s the case, I would recommend anyone who don’t want to get humiliation from service provide to avoid this place at all cost.
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December 2023 by Pisio Inting
Great job of repairing the dent of my SUV. Looking new....
