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October 2023 by Kimberly Iwamoto
My friend recommended Terry. It is fast and reasonably priced, but you need to call to make an appointment.I used to come here to get my car repaired or oil changed when I lived in Fremont.
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July 2023 by Joseph Choi
Excellent service and price. Came here for decades. Local owner with reliable service. Highly recommended. Call ahead for appointment and quote
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April 2023 by Sirena O.
Alex and his team are knowledgeable, experienced and fair in their charges. My extended family and I go to his shop for our car repairs, and I trust Alex will always be fair and reasonable
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March 2023 by Prasad Gondi
Job was done right on time and quickly. Replaced my Prius head light bulbs much cheaper than dealer.
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January 2023 by Julie C.
Fremont United Auto Service were the mechanics that many Chinese families passed amongst each other. It was like a well kept secret. Every one I know used them. In the last few years, the shop has been poorly managed: 1.) Poor concierge- difficult to book appointments 2.) Price Gouge- oil change prices have gone up tremendously. Alex blames recession3.) Closed on weekends now 4.) Sloppy service- I went to get my car smogged and was told whoever that changed my oil spilled it all over the engine cover. I had to go home and wash the engine cover. Fremont United Auto Service used to be an honest business for Chinese families who spoke little English and who knew little aboutcars. I feel like now they have taken advantage of the community by spiking prices, cutting their business hours and doing a sloppy job.
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December 2022 by Richard C.
I have been coming to this place almost 20 years. Unfortunately, service has gone from bad to worse over the years. When Alex was managing the operation, he was personable and responsive. I dont know if Alex is still taking care of matters, but now its the pits. A couple days ago i called them to ask how much would it cost to do a B level service on my civic. The female on the phone hung up on me. Thinking it may be a mistake, I called again. She was rude enough to hang up on me again before i could finish my sentence. I text Alex to let him know what happened. No response. Bottomline. If you want service. Forget it. If you want price, they aint cheap either. To be rude enough to hang up 2 consecutive times on anyone is BS. For a long time returning customer is totally unacceptable in my books. Why would anyone want to try to pay to get abused? FORGET THIS PLACE. Do biz with people who want your biz and understand basic decency. They dont deserve your biz.
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November 2022 by Alex d.
It is a family owned and run business which started out being great for me and my car. The mechanic Alex is especially good, and really watches out for the best interest of the customer, and explains things thoroughly. However, I will no longer be patronizing this business, as the front desk girl has referred to me as a slut and a****** (neither apply), and her dad has also referred to me as a slut and sometimes appears to talk and laugh in Chinese about me - both have done this in front of me. While I had hoped it would be different than your typical shop, the behavior of some of the employees is offensive and I am leaving them due to the disrespect.
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November 2022 by Stephen N.
I recently bought a secondhand car with a lot of miles on it, and I was really worried about if it had any issues that I hadn't seen. After a few months of driving it, the dash started producing strange noises, and I started to feel anxious and frightened. When I took my car to Fremont United Auto Service for the first time for normal maintenance, they were very kind and knowledgable about what my car required. They quickly and expertly completed the maintenance task and informed me that there was nothing wrong with my automobile. My worries were immediately allayed by this, and I now feel comfortable entrusting them with all of my car's needs.
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November 2022 by Insure C
We came here several times for tire rotation, oil changes, tune ups and smog check. A great place for all kind services, they offered a quality job with a reasonable price, definitely will come againServices: Tire rotations
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October 2022 by James W.
Reputable auto repair/ maintenance business that has been in business for many years. We have had good results with them at fair prices.
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September 2022 by Catherine Mesina
I brought my car here for a major tuneup last year May, 2021 and was charged almost $2k. Last Saturday, my engine light and cruise control started flashing. I brought it to my shop near my area. Turns out the spark plugs needed to be replaced and I was told that the spark plugs were old. I went home to look at the receipt from Fremont United Auto Service and I was charged for removal & replacement of spark plugs for $127. Work was never done. I don't use my car often so it's not from the wear and tear. My mileage when I brought it to this shop was: 86k., now it's 89k. Spark plugs do not get old 3k, a year later. Makes me wonder what other work was charged to me and never done. I'm so disappointed. I have been going to this shop when I lived in Fremont, my sister still goes to this shop and I have trusted Alex all this time. It just makes me sad and angry!Service: Auto maintenance
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July 2022 by Lawrence H.
Friendly and professional, with great workmanship and fair prices! My girlfriend's family, her, and now I come here for general servicing and repairs on our vehicles. The prices for regular maintenance (oil changes, tire rotations, mechanical inspections, etc.) are very reasonable given the thoroughness and transparency that they are with their service. Their garage is super clean and well-equipped, so you get peace of mind that the job is done properly. Also, the trunk/gas cable on my car wore out from regular use and needed to be replaced. The breakage was hidden under a few interior panels; the mechanic was super friendly and showed me the issue, explained the repair process, and was able to get me a quote right away. Although there was a supply chain delay with getting the part, Fremont United Auto was very communicative and called me frequently to update me on the status. They did not upcharge me for the part, and the installation labor fee was more than fair for the time and effort involved. I'm super happy with the friendliness, professionalism, quality of service, and prices from this shop, and definitely recommend them!
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May 2022 by Megan L.
My family, extended family, and many of my dad's friends have been going to this car shop for decades. They are reliable and honest with their prices and services. There was one time I had to get some tires changed and the owner Alex, recommended that I order them during a certain time because there was a rebate deal going on where I can save $. Another time I wanted to install a catalytic shield for a Prius and he quoted me a few hundred bucks cheaper than going to a Toyota dealership for the same exact job. This is the type of relationship you would want from a trustworthy mechanic. They might not have the warmest/friendliest customer service that you might get at a dealership but I prefer honest, straight forward, and trustworthy work over someone trying to be extra friendly to me to get me to spend unnecessary money. I highly reco going to this place!
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May 2022 by Hairy L.
Took my Prius in a while back and had good service. My 90K service is long over due so I brought it in today. The same attentiveness and no nonsense response to questions. From the look of their rapport with other customers, they are happy return customers.
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November 2021 by Chad Okada
This places amazes me more and more evrytime i can here. I highly recommend them to any one needing car service