July 2019 by Shirley H.
This business had no reviews but I wanted to give them a try. All started out great. I had submitted a request for a quote on a holiday, much to my surprise I got a response from the owner Jas. I had asked if they could engrave the top of a small wooden box. Jas responded saying yes and provided me with a quote. I emailed him the template of what I wanted engraved on the box along with the sizes. He told me it would take 2 days to compete, which was perfectly fine by me. I asked when I could bring him the box to start the project, but didn't get a response. I wasn't too upset since after all it was a holiday (4th of July). I waited most of the day Friday to hear back from Jas, but still nothing. Around 3pm I sent Jas another message asking when I could bring my box I needed engraved over to him, still no response. I really wanted to like this place and give them a nice review especially since the initial contact was good, but I can't say that I would recommend this business to anyone after the way I was blown off by the owner. If they had decided that they couldn't do the engraving or didn't want to do it anymore I would have been fine with that, but tell me don't just ignore me and blow me off after telling me yes you could do the project. In my opinion it was rude and very unprofessional. Now I would be sketchy to take my box to this place to be engraved, if the owner is going to treat me this way before I have even done business with them then it makes me wonder how reliable and trustworthy this company is. Maybe someone will have a better experience than I did but you may be met with the same fate as I was. I wouldn't recommend this place to anyone.
