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September 2022 by Ujina P.
Crystal is very talented and price is very reasonable. Loved the first time I did my gel manicure with her. This might be my go to in the area!
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August 2022 by Angela R.
I was late but called ahead and Crystal said she could still see me. I promise to be timely next time because you are fabulous. I love my nails. I love her recommendations. I can't wait to explore more creative ideas in the future. Thanks again for seeing me despite being tardy!
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July 2022 by Tiffany L.
Love the way Crystal did my nails! I wanted something natural with a little shine, mentioned the name of the nails and she knew exactly what I was referring to! Crystal's very detailed and a great conversationalist! I will be coming back
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July 2022 by Jessica L.
Mandy did a great job with my lash extensions. Perfect natural look. She was very gentle and worked diligently.
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July 2022 by Kathryn K.
Not the place for lashes, most of mine fell out two days later. Didn't get a portfolio or any ideas of what she was going to do just hybrid/volume $100 Save yourself the expense and splurge on your lashes or you'll spend literally twice that getting them done again somewhere else.
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July 2022 by Mari D.
This review is long overdue. I have been receiving gel manicures from Crystal for the past few years. She is very meticulous and talented. She takes great pride in her designs and is fantastic at offering her artistic perspective. She keeps everything sanitized and organized, which is a major plus! I highly recommend Crystal.
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May 2022 by Cheyanne G.
Absolutely loved coming to this place to get my nails done! Both my sister and I had appointments to get our nails done and it started out rocky because we had some mishaps in the morning, we were able to call Crystal ahead of time and let her know that we may be late to our appointment! She said no big deal just text me when you're on your way. We ended up being about 30 minutes late but Crystal took us in anyway! Her service was great, loved being able to hold a conversation with her and she gave great lunch recommendations for later! Not only was the service amazing but the fact that my nail polish is still holding strong a week and a half later is great! That typically never happens for me and I love that they still look great almost two weeks later! I wish that I lived closer because I would definitely come back again and again, but the best I can do it tell my friends to go check her out! Loved it, and can't wait to come back to the bay to get my nails done again by her!
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March 2022 by Liz V.
I highly recommend Crystal!! She's awesome! So creative with her nail art and talent. Her pricing is competitive, great value with awesome service!
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December 2021 by Rajbir R.
I just want to say that this is the best place to get your nails done in the entire Bay Area. Crystal is attentive and super caring. My nails always look like they are perfect, the shape and the color always are 100%. I have been coming here for years now and the place is literally home. She only does gel nails!
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December 2021 by Cecilia H.
I like their service. But they never answered the phone call to book appointment. I wonder how people make their appointment? By walking in? The online booking is always leads to error, it doesn't change the fact that phone call won't be answered for 2 years. I call almost every day now. Please let me know if you have their number and when is the best time to call. Thanks
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November 2021 by KaYee W.
I don't recommend this place at all. On 10/25, I booked an appointment with Mandy for Sunday 11/7 at 11:45AM and in the information, I've already included that I wanted a design similar to one of her previous designs. I arrived early at around 11:35AM and she was still currently with another client, which was fine since I was early. I sat there waiting until 12:30PM and then decided to leave because first, I was patient enough to wait almost an hour and on top of that, when I asked Mandy if she had water, she said yes, but the water dispenser was broken. Then instead of Mandy apologizing to me for the long wait, her client was the one apologizing to me for taking up my time frame. By 12:30, I was thirsty and hungry so I've had it because it didn't appear that she was going to be done any time soon. Note again that my scheduled appt was for 11:45AM. When I got up to tell her that she can just cancel my appointment, it was then she said sorry to me and tried to make me wait another 5mins saying that she was almost done. I didn't wait and just left. Unacceptable. Note to others, bring your own water and prepare to wait an hour after your scheduled appt because they will not honor it. This was my first time coming here and I will never be coming back nor recommend this place to any my friends.
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November 2020 by Bianca Chan
Crystal is so sweet and personable! She does an excellent job and is very accommodating.
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October 2019 by M W
Crystal is amazing and talented. I enjoy coming here because they never have more than a few clients at a time. Its very mellow and peaceful. Crystal makes the effort to make sure it's done right every single time. No rushing through it like ive experienced at other salons. And I've never had the drill used on me when removing my gel manicures. I really don't like when other places use it to speed things up even though my gel could easily be soaked off.
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September 2019 by Gia L.
I love Julie's Nail Room and Crystal! I've been regularly getting my mani/pedi done here for the last few years and Crystal always does an amazing job. I live in Palo Alto and make the drive across the bridge just to get my nails done here cause I don't trust anyone else to work on my nails haha. Crystal always takes her time working on me so the job never feels rushed (unlike most other nail salons). She also makes sure that I'm comfortable at all times and she's very careful trimming my ingrown nails. Crystal is also very friendly, flexible and accommodating when it comes to fitting me and crazy schedule in. This is the best nail salon I've ever been to in the Bay Area.
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April 2019 by Merissa Washalaski
Super friendly and clean. My gel manicure and regular polish pedicure have both lasted over 2 weeks without a single chip. Will definitely be going back.
