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December 2023 by Shankar Sharma
These ppl are frauds.Initially I booked their room for 6 days.. after 2 days I checked out and the front desk informed that money will be refunded in 4-5 days.But they didn't refund money. It's been 3 months and still they didn't refund my money saying card is declined..., while in other places everyone else is able to refund.I am not US resident and this was my first visit to US and what kind of impression they made on my mind about US.Keep my money and be rich. Doing this you will be able to be world's richest person.
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December 2023 by Susan Battle
Dump! Sketchy foot traffic at all hours of the day. A person knocked on my door asking for money (did not open). Card key side access door does not lock and is left open all day. Breakfast was out by 7am (started at 6am and was supposed to go until 10am on the weekend) but did have coffee and juice and some breads. Room is outdated, but beds were made, had blood spatter (?) on bathroom wall. Homeless encampment in the parking lot between this hotel and the neighboring Extended Stay hotel. Will not be coming back. Appalled at how bad this hotel is now!Safety: Bring a pistol, taser or mace! Don’t leave your room at night.
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December 2023 by Tina Lam
Stayed for 5 nights.. no hot water all 5 days. They said they were getting it fixed on the 2nd day, but it never happened. Receptionist said just let the water run for 15mins it should get hot. I let it run for a lot longer than that, and warmest it got was lukewarm.
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November 2023 by Billy C.
This has been one of the worst experiences of my entire life I rented a one bedroom suite thinking at $73 a night and I'll rent you for five nights thinking that I would have a wonderful Thanksgiving you know and and be peaceful and enjoy the the relaxation instead I got a room that had no hot water and for 3 and then on the 4th night on Thanksgiving someone siphoned my tank so I couldn't start my car and when I went to ask you if they had any video footage they said they don't even have cameras all in all just don't don't get a room here ever
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November 2023 by Nieemah Jenkins
Checked-in, after hearing a guest complaining about the washing and dryer machines not working and taking people's money. And weeks later it's still not fixed. My room didn't have any hot water, it smelled like cigarette smoke and weed in the hallways, I had only one towel in my room no washed clothes, and the hotel keys don't work properly out of 5 times a week. I'm very frustrated with the lack of compensation for my inconvenience and the time frame to get all the issues fixed. The breakfast is lame, with no fruit, water down orange juice, always having to wait for hot water can never get a hold of a manager, room service sucks, and rooms are not cleaned after leaving several requests notices in advance. I had to file a formal complaint on one of the rude hotel staff members. The list goes on and on. I expected this hotel chain to be several steps up from a Motel 6, but it's not looking that way at all. Don't let the name and the area fool you this hotel chain should be shut down. Horrible service and stay.
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November 2023 by AJ
Laundry machines don’t work, keycards malfunction CONSTANTLY, the elevator is buggy and has an odor, not to mention staff is very inconsistent with housekeeping concerns. The breakfast is standard but theres one staff member who has bad safety practices with handling food and has been seen coughing ON IT. The first day we arrived they had NO hot water until days later and the toilet flushes too loud, so major plumbing issues. The TV has network issues and glitches out every now and then, not to mention the walls are paper thin and you can hear people talking, slamming doors, and even showering. Theres nothing good about this place, we came here expecting comfort and were met with nothing but problems. There was a fire recently and they had poor safety measures, police themselves couldn’t even explain the incident. DO NOT GO TO THIS HOTEL!
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October 2023 by joy bradley (Joyous)
La Quinta I cannot thank you enough! My stay was wonderful but I'm writing this because I had accidentally left a very important bag in the dresser drawer. I was so scared that it would be gone forever but NO! Your honest staff put it safely at the front desk for me to pick up! I was blown away! Thank you so so much it really means the world to me! I will definitely stay here again! THANK YOU!!!
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October 2023 by Rob Faltisco
Filthy carpeted stairs and halls, I wonder if they have a vacuum. But the bed was clean and comfortable. The room was just ok, not sure if I would walk barefoot in it. The water was barely hot and when I went to use the hot tub, it was cold, not even warm.
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October 2023 by Nancy Rego
Booked this location because it was pet friendly. I would not stay here again.Bed was horribleWater not hotRoom cards had to be replaced 3 times during our two night stay.I expected betterThe poor reviews are accurate
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October 2023 by 奇幻旅程
The worst hotel that I have ever experienced.1. The door is so wired, key card couldn’t work perfectly well. Tried millions of times, only worked 1 time.2. Suspected blood stains on the bathtub. Looks so scary.3. So dirty and old.All in all, don’t recommend!
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September 2023 by Maria B.
This hotel needs overhauling...carpet is so dirty bathroom need caulking...furnitures is fine just change the bed skirt.. the whole carpet from the hallway and the rooms...and bathroom is not updated...there are pros they have microwave mini fridge which some other hotels dont provide and they are surrounded with restaurants so thats a plus
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September 2023 by J S.
Great location, close to freeway and lots of food options near b but that's it...We were put on the 4th floor which smells so bad, pet pee smell, there were dogs barking all day and night. The room we got was spacious however it was not clean well, there were crumbs on the floor, microwave was dirty, mini fridge took about a full day to start working properly, the toilet bowl was cracked, several cracks in the tile in the bathroom, the door sucked, like a closet door they put for the bathroom which made a lot of noise when you shut it, just outdated. The tv was wobbly, the light switch to the room was tricky couldn't figure out how to turn one on without turning off another, the bedding smelled weird. Breakfast was lacking what other La Quinta offers, this place only has toast, bagels, cereal, waffles, milk, coffee and orange juice, hot water dispenser for the packaged oatmeal.The younger front desk staff was nice/ friendly and accommodating, HOWEVER the older staff is rude especially the lady name Lorna or Laura at the front desk, thick accent, unfriendly and stares at you like wtf are you doing here kind of demeanor, very uncomfortable for me, her responses are very condescending, shouldn't be in hospitality if you are treating people like this, my husband ask her if they had a luggage cart and her response was "do you see any right there? If you don't then they aren't there" like how are we suppose to know you put them there in the first place smh The parking situation is ok, ample parking, but be careful there are a lot of parked cars with people living in them, or hanging out in their vehicles, the front parking area is clean but the side parking is dirty with a lot of trash everywhere. Giant Dog poop near by the back door which doesn't get cleaned.
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September 2023 by Malavika Deodhar
Cons: We got 2 rooms. 1 was DISGUSTING. 1 was ok. There was cooked ramen left in the microwave from previous guests, even after telling the front desk, nobody took it out. The towels smelled weird, had to get them exchanged from the front desk. The hotel is really old and not been updated for long, so all the rooms have carpets, which have stains worth idk how many millenia. I would recommend spending your money elsewhere, even if it costs a little extra. We asked for the disgusting room to be exchanged the next day, did not hear anything from them after. All the common areas except the reception are also not cleaned.Pluses: standard breakfast was free, free parking.
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September 2023 by Andrew Banman
DO NO STAY AT THIS HOTEL!!! Thieves work at this hotel and it begins with the management. During my stay here someone with key access came into my room and stile $3000.00 worth of tools and clothing. Nobody was held accountable, La Quinta denied all responsibility and the hotel owner will not answer or return any communication attempts. If you value your privacy and personal belongings DO NOT STAY HERE!!
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September 2023 by Stevan Raosavljevic
Rock bottom. I asked for room on the first floor (as i had lots of luggage) but i was given 5th floor facing the highway. Noise levels are that high, difficult to have normal sleep. Room HVAC unit is mediocre. The luggage card was missing from the main lobby for two days (nobody knew where it is. Will provide this feedback to travel team in my company so they avoid this hotel in future.Rooms: Rooms outdated. If room is facing the highway - noise levels high during the night.
