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October 2023 by Tain B.
They continually raise their prices, as if we were paying rent at an apartment complex, and after somebody cut the lock on our unit and stole all our stuff, they put a new one on and didn't bother to tell us that there had been a theft.
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September 2023 by Pharisa Atapuai
I have experienced such fun and friendly customer service. This time picking a storage was made to be comfortable and with ease NO STRESS! The way moving usually is for me. She actually helped my day become a lot better!!Thank you so much!
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September 2023 by Greg Bialorucki
I was given the gate code but not the correct way of entering it. Thankfully someone was there to help me. Otherwise great place, friendly service, convenient hours, easily accessible
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August 2023 by Paula Duarte
Anna was super-helpful in helping me understand the online rental process. She also made sure I was comfortable getting around the facility, helped me choose the right unit for my needs, and helped me understand the pros/cons of the insurance package. I really appreciate her positive demeanor and can-do attitude.
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August 2023 by Tracey Shaikh
I rented a space online but needed to show my ID to get gate access. I was on my way from Sacramento with a full truck but wasn’t going to make it in time before the office closed. I called and spoke with Anna and she was able to help me remedy the situation super quickly and easily. Great customer service that gives me peace of mind storing my items at this facility. Thank you Anna!
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August 2023 by Paula D.
Facility is easy to find and navigate. It's clean. I rented online. The process is easy, and Anna followed up the next day. She had helpful information about the different packages, including insurance, and helped me make sure I made the right choices for my needs.
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July 2023 by Vickie Viney
I have had my storage units at this facility for several years. But when it changed over to Extra Space Storage I didn't know what to expect but I have only received exceptional customer service.
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June 2023 by Debbie Gray
Hello, I just wanted to say that Anna helped me this evening and she was the best!! Very pleasant and helpful!! Thank you!
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May 2023 by Chad Preston
I highly recommend extra space storage. I give it a five star rating. The experience I had there was phenomenal great customer service every time.
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March 2023 by Hector Contreras
Very clean facility. Friendly crew. Highly recommended. Carlos really helped with answering all my questions and finding the unit I needed.
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February 2023 by Annise Houston
I am researching different storage places for my upcoming move. Carlos is an excellent team member at this extra space location! Great customer service and is very knowledgeable and informative about the different things I can fit into the different size units. I will absolutely be coming back to rent a unit ! Thanks Carlos !
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February 2023 by Ashlee Fong
Omg service was great, fast and friendly. Got what I needed… was in and out thanks to Carlos the manager there that helped me. I’ll definitely recommend coming here to people I know looking for storage. I definitely feel like my belongings are save here.
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January 2023 by Anthony Belcher
Carlos was very helpful! I am looking for a good storage facility and he was patient with all my questions and concerns. Great customer service! Pricing is competitive with others around. Very clean facility and cares about the customers
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January 2023 by Somebody “Alyssa” That you used to know
On short notice I needed storage fast. The manager was very helpful in getting me all the information I needed. At this point I had a few quotes and I felt best about choosing Extra Space.
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January 2023 by Jeremy Q
Very happy with my experience. Carlos helped me through the entire process and the storage area feels very clean, safe, and secure!
