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February 2024 by Cintia Calevoso
Always such a pleasant experience. Caring and knowledgeable staff. Thank you for all you do!l for my fur babies!
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November 2023 by Deep Kakkar
This was our first experience visiting a vet clinic. We loved it! Friendly staff, above and beyond service and great puppy handling. Thanks to Rachel for fast onboarding. Christine and Dr Kenwar Kahlon shared awesome tips and tricks to raise a puppy based on their vast and first hand experience. We received curtsey nail trimming service too that we desperately needed being first time owners.
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October 2023 by Emily Miller
I agree with the other reviews that say something is off about this place. I took my cat in for an exam and a few things stood out:1. The towel they had down on the exam table was disgusting. It had holes and had huge yellow stains all over it.2. They asked me to take my cat out of the carrier to weigh her and then left and made us wait another 10 mins to see the vet. A trip anywhere is very stressful for a cat, couldn’t you do it all at once so she could stay in her carrier until they were really ready?3. The vet didn’t even end up touching my cat. She said she would need to be sedated. My cat was obviously scared but, she didn’t even try to handle her. They were able to pick her up and weigh her just fine. I had given her some relaxing medication before and she was relativity calm.4. The prices they gave for sedation and X-rays were more than 3 times what I have paid in the past.5. The vet didn’t ask any questions that would seem to be relevant to what my cat was experiencing - Nothing about recent bathroom usage, past medical history.Overall, my impression of this vet was she didn’t truly seem to care about her patients and just wanted to make her life as easy as possible while collecting a check. Almost $100 later, with no further information and the vet didn’t even touch my cat.My cat is still experiencing the same symptoms and I will have to take her elsewhere to get her examined and diagnosed properly.
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October 2023 by JS 2K
Had a really good first visit here! It was easy to get an appointment online on Sunday and get an appointment by Monday! The staff is excellent with good bedside manner, thorough explanations, and an excellent recap of services. The cost for the treatment was also better than the 3 other vets we've been to in Fremont. Dr. Kenwar Khalon was excellent!
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September 2023 by Bal Manoj
I saw Dr. Virk along with my cockerpoo Cocoa. Dr. Virk was extremely polite, professional and efficient at her job. She was very gentle and treated cocoa very well.We had to arrange an Animal health certificate for international travel and there were issues with the USDA which she was able to help resolve despite the difficulty. Thank you Dr. Virk for your patience and effort.While I had to wait for various process, I had the opportunity to observe reception staff at work. They definitely love animals and were extremely polite and helpful, and I could see them empathise with the clients.The clinic was very clean and well run. I would definitely recommend Dr. Virk and her team to anyone looking out for a vet in the area.
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September 2023 by Mariah Rivera
WORST CLINIC EVER. Or I should say WORST VET EVER. I would give 0 stars if I could. This place is straight up weird. The vet gave me animal hating vibes.... I had to put my baby boy to sleep here and my parents brought him in for me and when I found out he had to be put to sleep I came from work as fast as possible and the vet was the most evil person i've ever met. She had a horribly mean attitude right off the bat. First off of course we were asking and trying to think of anything possible in the moment to not have to do this so when we said we wanted to know if we could just take some meds home and see if that helps she tells us "ITS NOT GOING TO DO ANYTHING BUT OKAY IF YOU WANT TO WASTE YOUR MONEY" in a rude tone (which was her tone the entire time) then we decided to just euthanize... I was upset and crying and said "hes already sedated right?" and as she injected him with the euthinizing drug and as he seized up and passed away she said "I ALREADY TOLD YOU THAT BEFORE!" and as i was talking to him and kissing his head as he passed she immedietly said "He's already dead!" In an annoyed/rushing tone. Then proceeds to check his heart and says "yep he's dead, that was fast he was ready to go." (It was not fast, I have had experience with this multiple times, in fact it seemed like one of the more painful euthanizations i've seen) Not once did she have a comforting or kind thing to say and it was definetly one of the most traumatizing things i've ever been through to the point where it's been making me question my decision everyday and everyday I cry thinking about it like a nightmare and it's been 3 weeks almost. The vet tech that came in after the vet left was very kind and said some kind things that I really needed to hear at that moment. I know people are hardened by this job and that's okay but to say nothing but mean things is horrible so please beware. She was an old lady with short curly hair. I do not recall her name as I do not have the receipt right now. Do not bring your babies here or atleast do not bring them to the Vet I described. If you do not have compassion for animals, why even do this job?
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August 2023 by Jarod Pinto
Would give 0 stars if I could. My gf and I brought our gsd puppy Estrella here for her initial shots. Those went fine but as we told them on the first visit Estrella lived in a backyard for the first 8 weeks after she was born so she had fleas and an ear infection. First visit went well and they cleaned her ears/ gave us medicine for her. After a few weeks of giving her the medicine we noticed the buildup was still there. Took her back for a second visit where they told us she no longer needed the medicine and charged us full exam price for this advice as well as new cleaning solution. We questioned the advice even considering there was still a lot of buildup but decided to listen since they are the “professionals.” We followed the instructions and cleaned her ears regularly for another few weeks. Estrella still had buildup and occasionally itched her ear whining so we took her back yet again and we are charged another exam fee for them to tell us she has fox tails/yeast infection and not addressing the fact her ear is still infected and we are paying them all this money. They then hand us a bill for $600 to take them out and clean her ears. They refuse to acknowledge their mistake on the second visit of taking her off the medicine. Had a very weird experience picking her up too like they were forcing me to checkout before I saw her and I had to ask for the final bill breakdown which was higher than the estimate I was given. Then I hear Estrella whining very loud after I pay and am waiting there for her. Something is not right with this place and I’ll be seeking advice from other professionals on their practices. Also, planning to complain to the board and take them to small claims court. Save your time and money go somewhere else.
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July 2023 by Clint Carroll
This is the second time I have had Christine return Mandy to the waiting room. Christine offers insight into the procedures performed and exhibits an honest affection for the furry family members she treats.
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July 2023 by Rusty King
A horrible experience. Our kitty Vera was sick. From the start it was all about money. They charged us $800 for 3 x-rays. AND $300 EXTRA to tell us what the x-rays showed. They showed nothing. So 3 months, 3 visits, and $3,000 later they left us with a sick kitty. Next, we went to Dr. Tisdale in MSJ. $128. He knew the problem. Don't go to Mission Valley Vet Clinic.
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July 2023 by Anna Fryxell
Great spot to bring in my rats. Vet was knowledgeable and friendly, and she was able to schedule me that same day even though it wasn't an emergency. Reasonably priced. 4 stars for receptionists not being that familiar with rats and handing me a dozen copies of the same form for me to just fill out one copy.
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June 2023 by Saket Agarwal
I am dissapointed with this place. Be ready for LONG hold times on call (always 2 clients before you) no matter when you call. They are diaorganized, the records they will send you is just scribbled on a notepad. It's definitely one of the worst front office experience I have had in 5 years as a pet parent.I picked this place because of high reviews, but I really wonder how are they getting these high reviews. So beware!
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June 2023 by DJ Smith
We only started going here recently but have had good experiences so far. I really appreciated that they accommodated my anxious dog by letting us do one of his vaccines in the empty lobby, instead of taking him into the back without us. We try very hard to keep him from becoming afraid of the vet, and accommodations like that are a big help.
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June 2023 by Jor Amster
The online appointment scheduler was great and we were able to get one the very next day.She was seen in a short time upon arriving.Really appreciated the vet calling after her surgery follow up that happened at VEG San Ramon.
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June 2023 by Ashley Bagdonas
I will not be back. 1st time visit. Overpriced and scammed into buying expensive medication.My dog has a small lump on his skin, and I was told they’d send me home with a steroid to help shrink it to prevent surgery. I got home, opened the package, used on his skin, and then looked at the container. It was hydrocortisone 1%. For $45! Something I can purchase OTC for less than $10.I was quoted over $2,000 for a basic dental cleaning. I have never paid more than $1,000, and that’s including extractions.I understand it’s my fault for not checking the medication before purchasing, but who uses hydrocortisone 1% to shrink lumps?! Even if that is a real treatment, he could have told me to purchase OTC.Bad business practice. Lesson learned on my end.
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April 2023 by Jazmin
Dr. Virk spayed and neutered my 4-month old kittens in January and did a fantastic job. Kittens recovered quickly! This office staff is very friendly, so each visit is a great experience. Shout-out to Berenice and Leslie for answering all my questions and reviewing prices with me!