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October 2022 by Renee Fini
Horrible customer service. Yes they take your calls to get their equipment out to you, but it comes damaged and they never return phone calls or emails. Never again.
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July 2022 by Ben P.
So far so good! Although I'm only one day in to my contract. The container is a container. Not much to say except that I'm pleased with the easy to operate doors. See picture. Shout out to the guys in the office, Erich H. and Michael H. Excellent communication. The real super star here is my delivery guy, Christian A. He shoehorned that container into what seemed like an impossible spot. Friendly and professional! Delivery was on time and smooth AF.
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November 2021 by Michael Silva
That guy Alex is a hard worker he helped me out alot and got the job done quick!
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June 2021 by Paul E.
We have also had a disappointing experience with Mobile Mini, I ordered, paid up front and arranged delivery 5 weeks prior to arrival. As I was out of the country, I had arranged for my manager to be contacted prior to the ETA (between 8am and 12pm). They arrived at 8am without calling the number I had provided, so my lads pulled up at 8.15am to be greeted by a very negative driver saying the road was too busy and with the tree at the side of our drive and overhead power cables, he could not possibly try to upload the container!! When I arrived back I emailed the young lady who had been very helpful prior to payment, to be sent pictures of my own drive! (totally wasted as a lorry driver, he should enrol on a David Bailey course). I have lived here for 18 years and being a builder, I have completed three 2 story extensions on my house. Each time I have had eight wheel lorries on my drive with Hiabs dropping off building materials. Last week I had an eight wheel Hiab on my drive lifting three tonne of steel up and over my house. Now Mobile Mini want to charge me for a delivery that was not delivered! Absolutely awful services. If I ran my company like that I would be out of business by July ........
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February 2021 by Anh Duong
Submitted a request thru the website and got a reply within 24 hours, despite it being New Years Eve (Thursday)... had it delivered the following Monday. We kept it for a month and the guys came by to pick it up without any issues. Crystal, the sales rep, deserves a big shoutout - great customer service; really pleasant and understanding; clear communication. Would definitely recommend.
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August 2020 by Omar Akbaryar
I had a great experience with the Fremont branch. Daniel, Carlos and Tony were great. They provided great customer services. I would highly recommend them and will definitely use them in the future.
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July 2018 by Aaron S.
Crystal Slater has been an amazing asset to my jobs in the San Francisco Bay Area. Her professionalism and attention to detail have made my requests go smooth and without a hitch.
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July 2018 by Praveen N.
I recently purchased 3 containers from Mobile Mini and I got Crystal as my sales Representative. She was excellent , detail oriented and followed up with me at every instance to ensure the customer satisfaction. Upon receiving the containers, I had few issues and I reached out to crystal and she made sure everything was resolved on timely Manner. She is absolutely the BEST
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April 2018 by William Bryson
Supplier of secure construction site storage modules and portable offices made from used shipping contact. NOTE: These are not seaworthy containers (read, they may leak).
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June 2017 by Mark Whittington
The unit was dropped off 1 day after order. We had it for about 18 months. When called to have it picked up? OK, well it's been 3-weeks, 5 phone calls, 2 promise pick up dates and......WE STILL HAVE IT! Absolutly unacceptable. We will NEVER call this place again. We have a major project that we can't do because Mobile Mini can't seem to be able to pick up this unit 21 days and counting. WOW, they really suck!
