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March 2024 by Max Broman
These are the best hats I’ve ordered for my business. I’ve been through so many mediocre options, most places are pretty good but these guys are near perfect.
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November 2023 by Charlie H.
This is not a reliable partner for your company. They show in-stock what is not in-stock. Then ship partial orders without notice. nobody answers the phone.
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April 2023 by Kelly H
Horrible customer service. when you buy, they will take care of you, but when you try to return stuff, the phone line never gets through. I tried emailing them too but no response back. I will never buy anything from them again.
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November 2022 by Theo Hirschfield
High quality hoodies!
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November 2021 by Ron Grady
Great product and great customer service.
We will use them again and again!
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October 2021 by Fred Schwartzberg
NYFIFTH is always perfect
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September 2021 by Richard V.
Watch out for this company. They took my money, then advised that the items were not available. I asked for a refund and so far, after a few emails, nothing. Run away. Possible SCAM going on here.
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September 2021 by Evan Strack
We ordered these hats for our central Florida team and had them custom embroidered with our TruTech Wildlife Service logo. They are really well designed, and our pest control team loves them. I would recommend Nyfifth as they're very easy to work with and their support team is responsive and helpful.
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August 2021 by Rogelio Troconis
Great service and support and the product turned out AMAZING!
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July 2021 by todd f.
Total scam website- they show items as being in stock when they aren't! Thank god I was patient enough to send 5 emails, 2 Facebook messages, 3 IM's and make 22 phone calls before I finally got a rep on the phone to tell me that, even though the items are showing to be in stock, they are not!
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July 2021 by Chris McIntosh
Great service and the product looks amazing!
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June 2021 by Janet S.
Run and do not look back. I ordered a block of polo shirts and needed a different size. They would not just exchange the shirts for the correct size. So, I returned their shirts and ordered about 25 shirts from another company in the correct size. NYFifth received my return on May 18th. Return policy says that you will receive your credit within 3-7 days. After over two weeks, I had to shoot them multiple emails trying to get them to process my refund credit. Emails from their customer support were written by someone signing "Iris" and they were written in the poorest, broken English which made no sense most of the time. Probably not even in this country. Further, the information Iris provided contradicted itself constantly. I will NEVER EVER order anything from this company again. What a headache!!
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May 2021 by CJ Lucia
I placed a small custom hat order with NYFifth and I could not be happier! The team was very helpful with all of my questions and the turn around time from approval to delivery was extremely quick. I highly recommend using NYFifth if you are in the market for custom hat orders - I will definitely be ordering again!
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May 2021 by David Koloski
They were very fast and professional, and made sure that I was happy with my order at every step.
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April 2021 by Cara Poirier
As a surprise to my sorority sisters, I wanted to get 20 hats embroidered with special graphics for a reunion this spring. NYFifth had the particular style hat I wanted in a color that suited the graphics. Just received the order yesterday (at least a week early) and the hats exceeded my expectations. The embroidery was precise and beautiful! The only reason I'm not giving a 5 star rating is because communication was difficult throughout the process. It's possible they are short staffed because of the pandemic. Overall--very pleased!
