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February 2023 by MPI Installer
Never had a problem with other Penske locations. I’m a constant Penske commercial client and today when we needed most, our reservation got cancelled last minute.Now that the main office 800-number is closed, nothing else to do. I’ll escalate this matter to higher departments. Just not fair with our company.
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April 2020 by D C.
I booked my rental with Penske over the phone, 3 weeks in advance. I called 2 days before and they confirmed the truck and pickup time at 8AM. I showed up at 8AM and the employee did not have any record of our reservation and there was no truck there. We waited on hold for 30 minutes with Penske, only for them to tell us they didn't know where the truck was. We booked a 22' truck and they were pushing us to take the only one in the lot, which was a 12' truck. They said they would try to locate it and call us back. They called us back 20 minutes later saying someone could drive one down from San Leandro. Before we even got the call back from Penske, we were already in a 22' Uhaul headed back home. Thanks to Uhaul, we were able to get the exact truck we needed and back to our place in time for our movers.
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August 2016 by Kaelyn Kennedy
Worst service I've ever experienced. Owner beyond rude and disgusting to females, derogatory and perverted.
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July 2016 by Sunny Deol
I got AAA discount and 5 percent from the owner Varun. Last minute reservation and they gave a clean truck.
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June 2015 by Corey Popik
Don't waste your time with this one.
