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April 2024 by Tycho Van Bibber
very nice and helpful employees :) lots and lots of food and treat options, and custom engraving for collar tags too!
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March 2024 by Miriam Quiroz
I love pet food express except for the one in FremontThey never asked me for towels to dry my dog and regularly when there are no people waiting for the showers they sometimes give me extra time to dry him and they told me no First and last time in this store in Fremont
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February 2024 by kivascout M
The best place to shop.
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February 2024 by Rob Wills
Dog baths are nice, pricy but nice to have
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January 2024 by Sudeep Bose
Went there to give my giant breed dog a bath. This is not the store we normally go to, but went to this since we were close by and wanted to better use our time. Wrong decision!While the people were nice and friendly, the floors in the bath area were DIRTY and ill kept. It also did not have the same setup as our local Pet Food Express:1) no treats to entice dogs while bathing2) no timer for bath controls so you know how much time you have left3) extra shampoo bottles were missing - you had to ask associates for extra shampoo4) plastic collars had to be retrieved from cashierI will not go back to this location again.
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January 2024 by DanaCarey 510BollyVibe
Most staff members are very friendly and genuine, especially when we need recommendations for cat/dog food to try. I don't return things very often, but if I do, it's very easy, no challenges. We wash our pup here, and it's fairly easy, with good choices of shampoos. A "drive-by" vet comes to this location. While prices can be higher, feel like staff is trained and knowledgeable about pet food quality. While they stopped carrying our original brand, the staff member told me why, and gave a new recommendation!
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November 2023 by Fred Liu
$18 for 25 minutes. Enough for 2 small dogs
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November 2023 by Jessica Zhao
Pet Food Express offers an exceptional self-wash pet experience. Their facilities are top-notch, making it easy to keep my furry friend clean and happy. The variety of shampoos and grooming tools available make the process a breeze. It's a fantastic way to bond with your pet and ensure they look and feel their best. I highly recommend Pet Food Express for a convenient and enjoyable pet grooming experience.
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November 2023 by Allie Carroll
Great customer service. Yeah prices a little high, yet we luv our animal babies. Store is clean, friendly staff.
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November 2023 by Koko M.
Love this place, I think this was officially my first time in one of these in eons. This location has plenty of parking and is bigger than it looks from the outside.If you have trouble finding anything in particular just ask an associate and they can navigate you right towards the item or direct you how to obtain. I have yet to come across something that I could not find at this location and the prices for natural treats and selection are just right!Don't forget to stock up on holiday treats and play items for the fur babies, snooze you lose.
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October 2023 by Deep Kakkar
Friendly and patient staff for the first timers like us who had a lot of naive questions.
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September 2023 by Richard H.
Great pet store and great service Stafe is very friendly and knowledgeable about animals etc
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August 2023 by RS G.
We come here to get our pups vaccinated with the VIP mobile vet service and to get yummy treats for them too. The vibe here is always so nice. The people working there are so friendly and you can tell they love animals. There's a large selection of treats, food and toys for our pups and they love coming here to sniff things out. Our place to get quality food for our fur babies!
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July 2023 by Janice O.
Long overdo review from last Thursday as Fabian and another female co-worker were so helpful when I took my Goldendoodle to self wash for the first time.Fabian was so upbeat, friendly and funny along with being customer focused and just a nice person!!PetSmart is fortunate to have found him as they must be doing so many things right and one of them was in hiring Fabian!
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July 2023 by Gianfranco H.
Writing on behalf of my frenchie - he is very happy with the outstanding service provided by all the great staff. This place has nothing but the best here, great products! Also one last thing I would love to mention the great service I had received from an employee named Emelie she's super knowledgeable in custom diets formulated food for dogs with all needs from recipes to nutrient blends, My dog has been the happiest he's ever been ever since we got a chance to try out her recommendations. Definitely gonna be coming back soon
