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October 2023 by Linda L.
Today I went to get my car washed and interior cleaned .I told them what I wanted done .especially my I side windshield cleaned . The manager checked it when they were done. She gave them a few more instructions and the cleaned again . Then she approved the job. I have never had such sparkling nice wi Dias ever. I truly recommend this business they treated me with such kindness. No more jumping around from one place to another I will stay with them when I need a cleaning of my car
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September 2023 by Ajinkya More
CAR BROKEN INTO.I was here more than a month ago for drive through car wash. I was paying by apple pay which was not available at the entrance of car wash(they only accept cash or card) and was instructed to pay inside the store at adjoining fuel station. I went through car wash machine and while the employees wiped the car dry at the other end, I decided to get out of car leaving my car in their supervision to pay inside store. I forgot to lock the car and key inside the car. When I came back after paying, I got in car and left and went straight home. When I reached home, i noticed that the gate remote and two pairs of Ray Ban sunglasses were missing from the central compartment (I suspect the gate remote was picked up with the sunglass cases unintentionally). I filed a complaint with the car wash management as well as with Fremont PD. The car wash management and Fuel station store manager said they did not find anything suspicious in the camera footage but refused to show me the footage. Haven’t heard anything from Fremont Police. It has been a month now and i waited patiently for them resolve the complaints hoping to get back my sunglasses. Nothing yet.Moral of the story: Do not leave your car unlocked and unattended at this fuel station or car wash.
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August 2023 by Jack of Spades
Decent job with exterior wash but unable to remove tough stains. Asked attendant if I could go through the wash a second time for free and she said no. Lame!Service: Auto detailing
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May 2023 by Asif Karim Bherani
Amazing and super fast service. Paid $29 for interior cleaning and vacuum with exterior wash and wax. Will revisit for sure.
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March 2023 by Ray L.
Been putting gas here until the old man clerk doesn't let us use the restroom, after 6pm he said it's closed, but their gas and store are open, that's how you can tell the owner cares about the customers money than the customer. This is america man, customer service in this country is unrivaled, either the old man doesn't want to clean the restroom often or that toilet is made of gold. Don't put a restroom there if that thing is only for saddam. TO BAD MY WALLET CLOSES AT 6pm TOO..
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September 2022 by Ed S.
This place has changed a lot since I had my car washed. The price for a car wash also has changed. I opted for the # 2 wash with exterior and interior vacuuming. They only take credit card and will not accept cash. Once your car is set up on its track, a couple of people start brushing the exterior of your car. You're not allowed to leave your car and once they did their initial cleaning, your car automatically goes inside the automated car wash. You'll notice a spray of water and then a splash of wax detailer splashing on the exterior. After which, you go into the water shower with a brush to clean out. The final phase is you'll go into their air dryer Once done with the automated car wash, you'll be directed to one of their stalls so that it will be hand wiped by a couple of people. They also apply a tire dressing to shine your tires. All these processes took only less than 15 minutes. When I was called that it was done, I noticed that they didn't vacuum my car. I was told then that I have to vacuum the car ourselves. If I'd known that I would not pay for that extra charge for vacuuming my car. I would have saved a couple of dollars and vacuumed my car at home. They should have notified the customers that they don't vacuum the interior of the car. Take for granted it COVID protocol, they should not offer that service if they will not perform the work. Why pay for something that I have to do it. I'm not satisfied with how my car was cleaned. I used to go here before, and they take their time to clean it. Now, they look like in a hurry and just go about their business of wiping your car only once.
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July 2022 by Gaurav Katoch
Broke my cargo box while going through Drive through. They should have informed me that their drive through car wash wasn't safe for cargo box on top of my car. Ended up damaging my cargo box and it's been more than a week and no one has contacted regarding refund for damages yet.Pretty disappointed by their customer service.Updated: I got mail from them that they wouldn't be covering for any damages. Because in the entrance there is a board saying it is not liable for any damages to the car.
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July 2022 by Abraham Lopez ortiz
Excellent car wash for 15 dollars
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April 2022 by Victor Q.
Went to this spot a few times. It was good enough to go back a couple times. The last time I went, one of the guys closed the door to my Escalade while the car was running and in line to be washed... I LITERALLY walked away on a phone call for 5-10 minutes. When I got back I noticed my car hadn't gone threw. I walk to the back where I dropped it off and the manager and employee are trying to break into my car, because they locked the keys inside, were about to close in 20-30 minutes, and my car was blocking the line to allow the rest of the cars to be washed..... so now they have a line of like 10 cars with 20-30 minutes to close.... Luckily my sister was able to bring my spare keys, but she took about 15-20 minutes to show up. So these guys just push my Caddy threw the machine as is, while its in park... then when the Caddy comes out on the other end, they have to once again push it to the side as best they can to get the rest of the line threw. As funny as this all was, I wasn't accommodated for anything. Not even an apology for locking my keys in the car and possibly damaging my vehicle by pushing it threw while in park... I wouldn't recommend this car wash to anyone... Theirs another car wash up the street, probably better off going their instead.
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February 2022 by Guess W.
They did great job on my vehicle. No drips or drops. Have to say I was very impressed.
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January 2022 by XZ Chen
Mediocre job, a lot of places are still full of dust after the wash.
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October 2021 by Velinda Galvin
My car looks good as new. Radiance is only doing exterior car washes, which is okay with me if that's what we need to do to protect everyone. Everyone working there wears a mask. I found it a little therapeutic to clean the inside of my car myself.
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October 2021 by Zio Garzaro
Great place to take your car for a wash. Because of covid they are doing only outside cleaning.
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September 2021 by Jose S.
$15 for an Exterior Wash, I found lots of dirt when I got home and the cost includes vacuum but there vacuums we're not working. Won't be returning
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September 2021 by Cindy Shipway
Excellent car Wash. Unable to access self-use of vacuums for $3 additional as there were lines of people waiting to vacuum their car or vehicle. But for a drive-thru experience and a clean car it was worth the $15.
