Republic Services provides comprehensive recycling, waste, and environmental services to residents, businesses, and municipalities across North America. While the company generally receives positive feedback for its service, some customers have experienced issues in recent years. Some customers report problems with Republic Services' drivers, including leaving garbage on the ground, failing to properly close lids, and not fully emptying bins. There have also been complaints about long wait times when contacting customer service, as well as technical issues with the company's website and apps. However, the company also receives praise, with one customer highlighting the excellent service provided by a supervisor named Chris Perez, who went above and beyond to assist with recycling. Another customer noted that the phone customer service representative, Alan, was very helpful in resolving an issue. Overall, Republic Services appears to provide reliable trash removal and disposal services the majority of the time. While there are some areas for improvement, particularly around customer service and driver performance, the company generally receives positive reviews from the community it serves.
Annoying. Nice people but after trash is picked up there is always trash left in the street and sidewalk.
June 2025
Always helpful when I call and the drivers always wave and are friendly.
June 2024
Had the smoothest, most friendly service over phone for scheduling a bulk pickup. The agents were super nice and efficient. No wait time either. Seems like the service may have improved greatly now.
