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August 2023 by Arthur Shy
Excellent repair shop. The shop has the best deals on tires too! Thanks billy.
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February 2022 by david kruschke
They don't do smog checks even though that's the name of their shop
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December 2021 by Rika Eringa
Very friendly on the phone - no longer performs smog check.
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September 2020 by Andrew F.
I've been coming to Rich's Smog & Repair and Billy for the past six years to have my friends' and family's tires mounted and balanced. I was surprised when I saw that Yelp said they were closed/out of business! Still, I decided to pick up the phone and give them a call to see if they could perform the latest tire change I needed. Billy picked up the phone for my call, and was surprised to hear that Yelp said they're closed. We scheduled a day for my tire change and everything went smoothly just like the many times I've been here before. Billy showed me a new tool they're using, instead of the conventional scraping tool, to remove the residue from old wheel weights so that the paint/finish of the barrels doesn't get damaged and ALL the old residue is removed. He even took the time to clean the entire barrel and remove leftover residue from many tire changes past. I'm relieved Rich's Smog & Repair is still open and glad to have a quality business that's convenient for me to get tire changes done. They're a partner installer for lots of the major online tire retailers, like The Tire Rack, so you can just have your tires shipped straight to Rich's Smog & Repair when you purchase online and not have to think about receiving them at home, and then lugging them over to the shop.
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August 2020 by billy chung
Convenience location knowledgeable staff will definitely come back
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March 2020 by Tyler Costa
Rich’s did a heck of a job on getting some locked tire lug nuts that I didn’t have the key to off my FR-S. Not only did they stay late and get me in last minute to get it done, they were friendly and involved me in the process to learn more about how locking nuts work. They also replaced my two front tires, installed new standard lug nuts all around, as the dealer I bought the car from only replaced the rear tires, and did a heck of a job- speedy and with immense quality of service. I don’t trust my car with many people as I can be pretty neurotic about it, but I would trust my car with the dudes at Rich’s any day!
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February 2020 by Tyler C.
Rich's did a heck of a job on getting some locked tire lug nuts that I didn't have the key to off my FR-S. Not only did they stay late and get me in last minute to get it done, they were friendly and involved me in the process to learn more about how locking nuts work. They also replaced my two front tires, installed new standard lug nuts all around, as the dealer I bought the car from only replaced the rear tires, and did a heck of a job- speedy and with immense quality of service. I don't trust my car with many people as I can be pretty neurotic about it, but I would trust my car with the dudes at Rich's any day! Shoutout to the owner, Billy, and his dude Monroe for their hard work and honesty.
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February 2020 by Jason Gurtz-Cayla
The crew here are very knowledgeable and take great pride to do the job right. Do not hesitate to trust your vehicle here for jobs big or small. I've come for the expert wheel balancing and to replace the clutch in a Honda Civic and Toyota FJ. Billy has offered good advice on the ancillary items and what I can expect with the vehicle. As well, great communication during the larger jobs; they experienced a defective part from the supplier which was caught during the test drive and ensured a corrected part was installed, letting me know what was going on. I find the prices to be fair and probably what you'd expect.
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January 2020 by James C.
I came on 1/2/19 at 11:45am, and this place was closed. I asked around and the neighbors all said they actually do NOT do Smog checks. I called at least 4 times and nobody answered. I also asked many of the other mechanics around here and they all said he has a bad reputation. This is very unfortunate. I hate giving bad reviews, but this is clearly false advertising so I feel like the public should no so they don't waste their time like me. :(
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December 2019 by Vincent Tang
Honest and friendly services.
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December 2019 by Sherry Huang
Professional and decent.Always come here to fix/maintain my car.
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November 2019 by fong tszshan
Super satisfied. we went here for the window replace. he did aexcellet repairs work within two weeks. The price was amazingly lower than most of other places we went before.
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November 2019 by Ann Chen
Great service!
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November 2019 by Wilson Yuen
My car got break-in, the quarter window was broke. I was referred to come here by a friend. Billy did not disappoint me. Billy did a very good job! He also filled up refrigerant for me before I pick up my car.He is passionate and response quckily. Highly recommended!
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July 2019 by Cesar A.
Rude Guy, didn't get his name but older, gray hair. very sarcastic when trying to explain an issue and he didn't see an "issue" with it, then proceeded to say sarcastically "ouuuu Im sorry" while waving his hands, don't want to speak on the issue but, customer service is everything. Smh.
