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January 2024 by Sifirino Montejo
Very good store service
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January 2024 by Steph J.
there's a line and the worker just standing on the phone with the security just chit chatting . and the rudest !!!!
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January 2024 by Elizabeth Coronado
Good prices I like shopping at Ross Dress
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January 2024 by Alpana
Good collection
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January 2024 by Trisha T.
Store needs more. selection for boys 18-24 or sz 2 . Racks are bare after holiday shopping. Too many girls clothing.
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December 2023 by Secret A.
This Ross truly has the best customer service! Max is amazing he's always willing to help me! Brenda and Oscar are phenomenal! I was trying to find an outfit to wear to the color purple and Oscar literally stopped what he did found me across the store and brought me two powerful shirts in different sizes trying to help! I absolutely love coming here!!!!
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December 2023 by Brianna T.
I'm going to be coming HARD for this location for accusing me of STEALING! I go to self check out for the speediness as I often do every where I go. LP was watching me check out no problem, however as I'm leaving she steps in front of me saying she needs my receipt; I told her no then proceeds to say I can't leave until doing so. I threw the receipt at her and told her to keep it. She proceeded to say something smart and I turned around and engaged in an argument with her. Customer flipped me off trying to get a pic of her. Probably a racist as well going with the flow. I'm posting him as well since he posed for me. I will be contacting the SM, DM, and Regional director via LinkedIn along with the customer service line‼
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December 2023 by Nicole Thomas
Do not think the clothes here will hold up like normal garments! They are all seconds, poor fabric, stitched wrong etc.. Good if your in a pinch for a cheap item but don't waste your Christmas money here.
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November 2023 by Sudheer M
Worst experience.I bought couple of items worth $200.Person at counter forgot to unlock my alarm and i lost my receipt. I went back to store to unlock it. They refused to unlock it without receipt. Even manager doesnt know what are alternate options to solve this issue and asked me to leave the store. I had to suggest him the alternate ways to check the transaction with the same card i used and verify the purchase. Then they realized their mistake and removed alarm.Worst customer experience. Worst management.
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November 2023 by io media
Ross is the best cheapest place to get brand names on discount especially on Senior Tuesday 10% off. Christmas ⛄ decorations are already on display in November for early holiday shoppers. This is a family type of store with clothing for adults and children, jewelry, household furniture and accessories, holiday decor, toys, and a variety of snacks. It lives up to its slogan 'dress for less' and in many other things.
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November 2023 by MommyofTwo
The Indian lady at the self check out sent security to watch me because I denied help from her. She was very rude and nasty towards others over there, so of course I don’t want that energy around me. I heard her saying to the security “check her to see what she does”. All because I denied her help. She said that to him twice. That lady made me feel as though I was a thief. I paid for my items and gave the guy my receipt and had me standing there for 5 minutes going through each (6) of my items and checking bar codes as if i was stealing. I will never be back at this location. The people at the Jarvis location are way more friendly and welcoming and the location is cleaner and more organized.
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October 2023 by Carmela B.
not even a one star! theyre accusing everyone of stealing and super rude staff specially that lady on self checkout no manners at all!!
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October 2023 by suseela srinivasan
Very good store and great customer service.Clothes trying out Asian lady can be friendly
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September 2023 by Nadia
It was an extremely bad experience here. The majority of the staff are so rude. They have no respect for their customers. I never want to visit this place again. I will not recommend anyone else to visit here. Cashier has no respect for our clothes, putting our clothes inside the bag like putting trash in the bag.
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September 2023 by Devendra Alimchandani
Self checkout is awesome. Inventory has gone bad after covid. Staff is always super good in Fremont location