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January 2024 by Roshan Krishnan
The self checkout gave the wrong receipt yes correct
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January 2024 by fofuan jia
Sometimes you can buy cheap and good-quality goods
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January 2024 by Anirudh Singh
Big store but costly as well. You can find the same items at lower prices elsewhere.The fresh vegetables section is not very well maintained, sometimes I have seen rotten vegetables.Also, one time I found black fungus on corn.The price labels are also not correct, I picked up some tomatoes from the same place and when I went to the billing counter, it turned out that there were mixed varieties.Also, do check the prices while you are at the billing counter, sometimes I have found that I was billed more than the price displayed on the selves.
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January 2024 by David Rivera
I nutted when I got my hands on those sugar cookies
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January 2024 by Artemio Cardenas
I’ve been coming to this Lucky for almost 25 years. After it was Albertsons it’s gone way down hill. Sad. Wish they can turn it around. Needs an update and better produce. So much potential.
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January 2024 by Jack L.
I don't Normally write bad reviews about workers because I'm very considerate. I myself have worked in the food industry for many years and I know how it's like. I was shopping late at night and when I came to the register the employee named, Bill R., didn't even greet me at all but says "Next time remove your items from your basket to make it easier on us." I thought that was so rude. Not even a "Hello" or "How are you" but the first thing you greet a customer is with that? I didn't know there were rules to shopping? If that was the case then have signs displayed everywhere so we, as customers, know how to properly "shop" right? I would have been fine if the employer was nice at first and then proceeded to inform me that because like I stated, I've been working in the customer service industry for a long time so anything to make it easier on employers I'd be gladly to do so but if you're like this employer named Bill R. then why would I?
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November 2023 by Ali Azidehak
beware of being charged extra.Most of there price offers won't work, specially the digital coupons.Other items with lower price won't be update at cashier and you have to notify them.
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November 2023 by Bob Somera
Produce section products are not fresh. Cashiers act like they do not wanr to be there. Sale price labels are often missing. I only shop there because I live down the block.
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November 2023 by Bruce MacNaughton
They have recently updated the formerly dated and dumpy store. It looks good now and, while I'm still learning the organization, I go more often than I used to. The displays are improved and it just feels like a modern store. It's improving and I'll continue to update this review as I notice changes (this update moved them from 2 to 3 stars).Not many quality items. Generally poor selection. No focus on customers. Give me Raley's or give me Safeway.I hear some Lucky's are excellent but this isn't one of them.A bit of improvement in the produce section. But the selection of most things is still spotty.
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November 2023 by John S.
Refused to give rain check when ask. Kept telling me no rain check can be given for limited on sale item. I am not sure why they have put this sign up??? Maybe just to lure more customers into the store to buy the other expensive stuffs.
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October 2023 by Jim Kees
On Wednesday October 4th this location closed more than 3 minutes before 11. Bad practice.
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September 2023 by Vincent Pan
I just got shortchanged here by 7 dollars, but that was mostly my fault for not checking. It's not a ton, but I'm annoyed because the cashier said almost nothing to me. I didn't hear them say this is your amount of change, and nothing as I was leaving.Customer service could be better.
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September 2023 by Kelsi Merwin
Staff doesn't seem to like to smile. The vibe feels very uneasy. The Bathrooms have Feces all over the floors and trash all over the bathroom and no paper towels. It smelled so bad!
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September 2023 by Jae Leandro Calanog
It’s a quaint and quiet grocery store. No fuss and very clean.
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September 2023 by Kari R.
As a corporate store, this rating is for this location and the corporate office for allowing such poor customer service. The weekend digital sale 9/8-9/11 was a fiasco. I postponed my grocery trip until Friday to take advantage of the sale eggs for .99, the pork roast for $1.99/lbs. and the $9.99 24 ok Pepsis but items were not delivered and I was told to come back on Saturday as the shipment would be in by then. I grabbed a couple items and saw the coffeemate on sale was out of date by about a week. I grabbed another that was not expired and headed to the produce department. The raspberries were overripe and most were drooling juice out the bottom. Grabbed the celery & lettuce and went to check out. My husband went back to this location to get the 3 items that never came on Friday and was told to come back later in the weekend, WTH! Nothing available on Sunday when we stopped and we're told Monday. On Monday I stopped at the other Lucky near 880 & Fremont. That manager was super friendly and explained the eggs just arrived and he would bring me out 2 doz. However the pork roast was going to be delayed due to some issues beyond their control. He offered a rain check, something corporate does not allow. I stopped at this location to see if they had gotten the pork and was told by the very grumpy meat manager I just missed them...it was 9 am! I happen to be going to the Mowry shopping center where the other Lucky is. That meat manager told me none of the area Lucky stores were able to get the pork roasts delivered for this sale. I mentioned how I was told I "just missed them". He apologized for the lie. Very disappointing experience with this location! Employees seem to be angry or just don't care about being there. Bad management produces unhappy employees! Not shopping here again. Safeway or Smart & Final are better options. If I have to stop at a Lucky it will not be this one.