-
February 2024 by Jennifer M.
I have not had much luck with this furniture company, other than looking at their website. According to their website, they offer furniture customization services: "See something you like, and it doesn't quite fit your space? Or you'd like a different color? We can customize it to your exact specifications." However, when I attempted to ask them about matching dining chairs for a Pottery Barn table, they refused. When I offered to pay extra for a matching stain, they refused and said it would take them too long to match the stain color. They claimed the only wood they had was illegally harvested teak. When I told them I didn't want the chairs in teak, they hung up on me. When I wrote them back the next day, they said, "Are you the one with the Pottery Barn table? I'm sorry, I can't!" When I emailed them with a specific customization order, they told me to call their "friendly sales staff." If I could sue them for false advertising I probably would. Good luck!
-
November 2023 by Mellissa D.
I was in need of a custom built credenza to fit in a very wide space in my home. I had consulted with another custom builder who took well over a year with NOTHING to show for it so when I found Sierra Living... I was sooooo excited! Consulting with them from start to finish was the BEST decision I could've ever made. Not only did I receive exactly what I ordered (from a picture, no less!) but I got to watch every step of the process via pictures! Once completed, they arranged for transport from the port of delivery to my home! They brought it in and even set it up for me! Even tho I told them they didn't need to haul the packing materials/boxes with them, the transport company even hauled the trash away! The furniture isn't exactly the same color as my other furniture (it IS what I ordered, tho) it is absolutely perfect! I even placed a second order for some kitchen chairs! Highly HIGHLY recommend Sierra Living Concepts!!!
-
October 2023 by Mike Hinds
Fine workmanship, a stunning and unusual addition to our living room. While intended for use as a bookcase, we chose to use ours to store tools and supplies out of sight yet close at hand. Since it was custom ordered and built on the far side of the Pacific, the time from ordering until we took delivery was several months, but we were always kept informed. The white-glove setup that was offered was worth the small charge.
-
October 2023 by Brad Brandon
We ordered the Vineland Heritage Carved Brass Inlaid Glass Door Large Buffet Cabinet, and wow… is it beautiful. The product is hand made, hand carved, solid wood. Sierra Living concepts kept me updated on the progress with email updates and photos through each step of the way. The coordination of the delivery was extremely well managed, and they also kept me updated through each step of that as well. I will definitely be ordering from them again in the future. One thing to understand is that some of the products, like the one I purchased, are hand made overseas, so there is a bit of a wait, from build through shipping, but it is well worth it. You will not be disappointed.
-
October 2023 by elaine murray
I chose Sierra Living Concepts because I wanted a large, black, solid wood round table w/chairs for the dining room and couldn't find what I wanted anywhere else. I didn't realize the table would be made overseas, but SLC provided a portal where I could see my furniture being built each step of the way with pictures. This made me feel much more comfortable with the order and assured me I was not being scammed. The portal also shows when the furniture is being shipped and handed over to the delivery partner. When the table and chairs arrived, I was very impressed. It definitely is solid wood (so heavy) and it's just what I wanted. It was worth the wait. I get lots of compliments on it.
-
October 2023 by Travis Link
What a terrific company to do business with. Sierra Living had a rep who took our order and helped us choose customized paint color and countertop and even change the door finish. Amazing!!! And the factory even communicated directly over email to share progress and confirm paint color prior to shipping. Unbelievable communication. We did the white glove shipping and everything turned out so hassle-free and looks just as we hoped. Highly recommend!
-
October 2023 by Wendy Brooks
We are absolutely delighted with our coffee and end table recently purchased! The quality is superb and it fits perfectly in our room! Couldn't be happier with this purchase! Beautiful furniture, handcrafted expertly!
-
October 2023 by Prianka Kandhal
We ordered bedroom furniture from Sierra Living Concepts. Though the wait is certainly longer than furniture you might buy from a brick and mortar store, the quality is on another level entirely. The pieces are stunning and you can't compare the craftmanship. The care that was clearly taken at every level to produce the final pieces is clear. We were also impressed by the communication. It's very cool to see the progress photos on the website and you always know what stage your order is in. When we had questions, the customer service team was very responsive and helpful. We opted for white glove delivery, which was very important as solid wood is heavy! We will definitely buy from Sierra Living Concepts in the future and I am confident that these pieces will stay in our family for generations.
-
October 2023 by John Bush
The mudroom furniture was very well crafted. We were extremely pleased with the piece. The option of following the piece's construction and shipping through the Sierra porta was definitely a plus. The white glove set-up crew was very professional and extremely careful brining the piece into the house. They cleaned up the garage after attaching the two pieces. We would definitely buy furniture from Sierra again.
-
October 2023 by Bill Enross
We could not be happier with our new dining room table! From talking with Angie when we placed the order, to communicating with Rahul during the build process, being able to track the shipment, and the professional delivery driver who dropped the piece at our home - all totally awesome! The quality, fit and finish are second to none - thanks so much.
-
June 2023 by Millie Alvarez
Sierra Living Concepts (SLC)I had an amazing experience. I purchased a kitchen island and it exceeded my expectations. The piece was very well packaged to withstand the journey and it arrived in perfect condition. Adam Trevino coordinated delivery and white glove service, and stayed in touch through the entire process. I would highly recommend Sierra to my friends and family.
-
June 2023 by Mary Howard
I ordered a rustic dining room table and 8 chairs in just its natural colors, no stain. The chairs are Rosewood and are the most amazing looking colors of wood that I've ever seen!! Everyone is going crazy over how beautiful they are and how heavy they are, the quality is not like anything made here in the US! The table is Accacia wood and the craftsmanship is unlike no other!! Took 4 guys to lift it it's so solid! They built a wooden crate to ship it all in and it arrived exactly when they said it would (3 months), and was in PERFECT condition. Honestly now that I've seen it in person, I'D HAVE WAITED A YEAR! I also bought a small cabinet that has so much charm and fits beautifully in my bathroom. All the furniture was so worth the wait, I'd do it again in a heart beat!
-
June 2023 by Darlene S
Great furniture. High quality, expertly built and flawless. Sierra also kept me informed during the entire process. The item was built in India and shipped to the US, going through customs. I knew where my furniture was at every stage. Scheduling the delivery was easy and 3 guys came to bring it into the house. They removed all of the shipping materials and placed it where i wanted it. They took all of the trash with them. I am completely satisfied with the furniture and the process to get it to me.
-
June 2023 by John Micciche
We absolutely love our furniture we got from Sierra Living! We initially ordered coffee table and media center table. When we redid our living room we had to get the matching end table. It’s perfect and beautiful.
-
June 2023 by G M
Amazing chairs and a great price for the quality. You would be hard pressed to find custom chairs any where near the price. Great communication, pictures sent at each stage of construction and packed likes eggs were shipped in the box. We are so happy.
