-
February 2024 by Ismael Jimenez
Kayden was very helpful and knowledgeable on what bike my son was looking for we got an SE bike and he adjusted it to fit perfect for my son to enjoy riding .He is a happy customer!Thanks!
-
February 2024 by Maribazooka
First thing I was told this is high end bikes and they don’t have low budget(didn’t know the budget ranges here so I said a random number) as soon as I said that, got a judgmental look. They said they were going to help us and started doing other things. I didn’t feel welcomed. Wouldn’t come back. Found a better bike shop.
-
February 2024 by Sameer Ahmed
I don't know why people are talking bad about this business, personally while having a bike before getting a car, I visited this shop multiple times and they fixed the bike with no charge. And sometimes the work is too good, I have REI membership and I don't want to go there because they are crooks and charge more than anyone else, but these guys are too good, ive been to other bike stores as well but this one is far best and honest. The owner fred is a very good man of his words.
-
February 2024 by Push ch
Extremely bad quality bikes. The people are very rude. The owner is very very rude person. Stay away from this store if you want good quality bikes. I wish i could give negative star ratingPrefer Walt's bicycles in Sunnyvale - Very very good store to buy bikes..In Reply to owner's response:Not sure why are getting frustrated on my review. If you had sold a good quality product why would I even write this review? Think about it? Instead of pinning down a customer with all your nonsense words, shouldn't you be more focused on fixing the problem from your side? God bless your store but i ain't going to be your customer for sure!
-
February 2024 by Anne
Tina and Fred are absolutely great! They know their stuff when it comes to bikes and go above and beyond to make a small business work despite the challenges with inventory since the pandemic and finding reliable staffing. Buy from this store! They will help you, be honest with you about what you need or don’t, and you might even be lucky enough to see and get to play with the shop doggies. Support a small business!
-
February 2024 by pushc ch
Very Bad Quality bikes . My bike broke after 2 months only. IT was trek bike for $1500. Guess what? the owner kept the bike saying he will fix it and i had to fight with him to return the unfixed bike. Stay away from this store if you want to get a quality bike for your dollars. Rip off as the owner gets cheap cheap parts from elsewhere and rips you off on repairs. Obviously cheap business tricks.PS: The fight was over phone. Not sure how much your Associate filled you IN?? Please enquire your team before you make things worse here by commenting at your will. You need to really have a customer mindset when writing such replies!!
-
February 2024 by Push C
Stay away from this store. Extremely bad quality bikes whose parts break within a month!! Save your money and go elsewhere. The owner is minting money on repairs which he says he will do and God save you from the stealing of good parts and all. Cheap Store Cheap people!! Negative rating for this Cheap store if i canWalt's bicycles are a first quality bike store and very very customer focused when it comes to repairs and service.
-
February 2024 by Kurt L.
We purchased two Marlin 6 bicycles through Bicycle Garage. The staff helped us order the right size online and they arrived within 1 week. We are happy with our new bicycles.
-
February 2024 by Jayden Lee
this is the best bike shop ive been to my man kayden hooked me up with the best bike repair ever and now my bike works
-
February 2024 by Travis
A+ customer service. Shout out to Kayden and Ken who went above and beyond to help me with my bike purchase. Definitely recommend!
-
February 2024 by Azim Mogaddedi
Amazing service, , Fred Antonio and Tina helped in every detail, went the extra mile to put a big smile on my dad’s face. Thank you for the warm experience
-
January 2024 by In Suk C.
Kayden, who was our helper, was extremely nice to us and also gave us a lot of advice on how to fix bikes, how to bike safely, and more. I HIGHLY RECOMMEND THIS PLACE, GO TO THIS PLACE TO FIX BIKES!!!!
-
December 2023 by Jayanth R.
Great place. Great service. Went to buy a light weight bike for my 4yr old daughter and got in and got out in 15mins
-
December 2023 by Tory H.
We came into Bicycle Garage to purchase a new bike for our son. There was an excellent selection to pick from. Tina took extra time to make sure we selected the best bike. I have been thinking of getting a new bike, but did not plan to purchase one. We left with 2 new bikes. In addition, Andrew was very knowledgeable in bike tires and grips and was a huge help for my husband. I would highly recommend Bicycle Garage if you are looking for a new bike or equipment. The customer service was 5 Star.
-
December 2023 by Jacky Huang
My wife and I had a great experience in buying my first bike Trek Marlin 5. The store owner Tina was patient and willing to answer all the questions we had. She was patient enough to helped me try out 3 bikes. Finally, we decided to buy Trek Marlin 5 and they helped install the kickstand for free. We were happy with the purchasing process.
