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March 2024 by J A.
I love this place! Called in an order for a medium bouquet same day in afternoon. Fragrant, lovely, colorful and reasonable - they work with your budget. I love how they arrange the flowers and they are so fresh and nice. And very friendly. Thank you Flower Shop!
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January 2024 by Renee K.
This is the BEST flower shop in the Bay Area! Steve has helped my family with beautiful arrangements for weddings, funerals, birthdays and other events for many years. The flowers were always fresh and beautifully arranged. Based on his many years of experience, Steve has also given us suggestions on types and placement for different arrangements for some of the events. We found this to be extremely helpful. Steve and the rest of the staff have always been kind and go out of their way to help us!
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January 2024 by Susan Falco
Gorgeous flowers/plant and super nice staff! Was able to get quick delivery.
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December 2023 by Rebecca A.
Walked in here to get a bouquet for my mother's doctor for giving my mom such great care during her last few months on this earth. The saleswoman asked me what I needed. I said a bouquet. She did a gigantic eye roll and made a very audible "ugh" sound. I'm not exaggerating or joking. Not what I needed after only a few days after my mom's passing. There are a few businesses where you got to put on your nice face and a floral shop is one of them. Don't come here unless you enjoy rude service and/or being treated like crap on your worst days.
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November 2023 by Ribecca C.
I love their customer service. The vase was cracked when it was delivered, they immediately came over to switch it. But the flowers, it was okay last few times, but this time, the fire lily petals has all fallen off from the stalk just after two days. I got the flowers on friday and these pictures were taken on Sunday morning. I would suggest to use a better quality flower especially for a vase arrangement when we paid a good price for this. My husband always order from this shop. The arrangement is pretty. Just a feedback so that we don't experience this in the future.
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October 2023 by American PharohZ
Very rude customer service
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September 2023 by Grace P.
I placed an online order for delivery from out of town. The Flower Shop went above and beyond to have these birthday bouquet delivered. The residence was in a gated community - I was not aware - and the Flower Shop called me when they could not get a hold of the recipient. The delivery person had been trying to get into the gated community for 20 minutes before we were able to get the access code for them. I appreciate their efforts to make this day special for the birthday girl! The Flower Shop reminds me of a time when small businesses cared and had high customer service standards.
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September 2023 by Keith Y.
A little tricky to find the shop, but everything was there and in good order. It's on the south side and very close to Walgreens. Staff was courteous and knew exactly what to do. It was boxed and made it home without any mishaps.
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September 2023 by Sophie Asher
The employees at the shop were simply amazing. Stunning floral arrangements in the exact color scheme I was was hoping for. The different levels and textures of the arrangements were jaw droppingly beautiful.
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September 2023 by Will Smtih
They are the best and so accommodating
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June 2023 by Mallory Martin
I have worked with florists all around the country to send flowers to different co-workers for different occasions. I have never never left a review but The Flower Shop in Fremont went so above and beyond for me their customer that I am doing this. They first helped me make a wonderful selection when I wasn’t sure of the appropriate arrangement for this unique occasion. They also helped me with wording the card. Then… turns out, the address I was provided for the recipient was incorrect. The recipient had moved. The shop went above and beyond on their own to find a solution to get my order to the recipient in a timely manner. They checked with other local shops and couriers. They kept me informed the whole way and were so kind and respectful all things considered. I appreciated them so much and couldn’t believe their wonderful customer service, truly putting the customer’s needs before their own. Thank you!
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June 2023 by Evan D
I ordered flowers with same-day delivery for a close friend that she and her family are dealing with losing a family member. The flowers got delayed, I attempted to cancel the order, and I ordered new flowers for them. The next day the flowers got delivered. I never received compensation for my cancelation, even when they unintentionally delivered the flowers after I canceled the order. Following the delivery of the flowers being delivered, I got a phone call and was told I would be compensated for just the same-day delivery fee (roughly $4). I asked \
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April 2023 by Heather K
I called to place an order for a funeral service and my call was answered by a rude staff member. She was ‘busy with Valentine Day clients’ and stated she ‘would kill Dennis from the Fremont Memorial Chapel for referring me to her’. Wow! Not getting my business.***In response to the owner: It was most definitely your shop. Nice try in an attempt to snow over poor customer service in regard to my order.
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January 2023 by Molly Scott
They delivered absolutely gorgeous flowers. Online ordering process was very convenient. By far the best in the area.
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December 2022 by David Hernandez
I would highly recommended this place! The flowers were beautiful and delivered in a timely fashion. I ordered online too