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December 2023 by Paul Z.
My phone got broken at night and the top priority is to get it fixed immediately if not the same day. I looked for buy new option vs repair at multiple places. Only this chain carry Google Pixel screen. I ended up choosing this place and got it fixed by noon the next day,Speed wise, it was great.Cost: 120 for a screen and 99 for the labor. It is not that cheap considering buying a new phone, but what can I do? I don't have time to wait.
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November 2023 by Vickie Stephens
After contacting Verizon regarding my cracked screen, I was referred to UBREAKifix. I walked into the Fremont location and I was assisted promptly. The intake process took less than 5 minutes. The young man who greeted me was pleasant and explained that the repairs could be done in a few hours.In less than 2 hours my Galaxy Note was repaired to complete satisfaction. My phone looks brand new and performs fine.I would definitely use them again and recommend this location highly . As a matter of fact this location is in the Pacific Commons shopping area and next door to Verizon, Fremont California .
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November 2023 by DeVan Taylor
Stephen and Shaik at uBreakiFix were phenomenal at fixing my device and getting sentimental voicemails and photos off my son’s phone. They were very efficient and detailed my options based on what they could do. Price was reasonable for the fix (iPhone 7 plus)
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November 2023 by William Green
I sent my pixel 4a 5g for a battery replacement. The work was completed quickly. The phone was serviced with no additional damage and the issues I was having with it before the battery replacement were resolved. The shop technician was accommodating since I had no backup phone to use. I was able to communicate through someone else's phone and through email. The total cost was $110 with tax. An authentic battery was used for the replacement. The whole process took about 5 business days.
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November 2023 by Benny Rahmah
Look over all it was good. The 1st store was a bit of hit and Miss. but did a good job calling Fremont, Mr Shae (?) did a good job in transferring my files. It took longer than anticipated.Accessories needed.Have a great day!!!
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November 2023 by Adam D.
Excellent business they do great work and fast! Erica, Kevin, and Rico do everything they can to make things good. Love them!
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November 2023 by Charisse S.
B"H brought in 2 computers at the end of the work day Tuesday got a text early Wednesday that they were both done and covered by my monthly plan. also asked for help on cell for annoying music on Apple device that I couldn't stop. One computer was froze and fixed. they were helpful and nice in bringing it in and pickin it up.
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November 2023 by Ismael Perez
I’m very reasonable and easy to please. I gave my item for repair. They gave it back to me filthy with dirt marks all over it. To put it into perspective, I’ve used like Ps5 10 times Total since day one release. They aged my items as though I’d had it for 5 years. And the response I got was, “I don’t know the condition it was received in, so I can’t say anything”…at the very least the employee had the decency to take the item back and clean the grime off the unit. And this review is before I’ve had the chance to test it they actually made the repair. Very disappointed. (Photos attached are after they attempted to clean the PS5 but there was still damage) keep in mind he went back twice and the blackness/dirt surrounding the unit literally covered the entire PS5. Luckily most of it came off. As I mentioned before, easy to please. Just give it to me in the repaired condition that It was dropped off in. Lesson learned, TAKE BEFORE PHOTOS to compare.
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November 2023 by Ben Areno
I recently visited this ubreakifix, and I must say it was hands down one of the best customer experiences I've ever had. From the moment I walked in, I was greeted with professionalism and warmth. A huge shoutout to Tai, Shaik, and Anthony who went above and beyond my expectations. Their expertise, attention to detail, and genuine care for the customer truly stood out. It's rare to find such exceptional service these days, which is why I'll undoubtedly be returning to ubreakifix. Thank you again to the whole team for making my experience so memorable!
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November 2023 by Cameron Schweitzer
My experience with the tech was great. He was very friendly and helpful. Addressed the complicated screen crack issue after a few setbacks. Would not be defeated by the challenge, nor lose me to another repair shop. They surely earned my business. Happy to recommend them.
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November 2023 by Charles de Snead
Answered my questions and even provided a very quick turn around for a no cost initial diagnosis. My issue was more complicated and I wanted to save the data on my cell phone which turned out to have a motherboard issue. UBreakIfix provided a referral to another service for my particular situation. Quick, straightforward transaction. Great place to start with a cell phone issue.
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October 2023 by Cami G.
This shop was recommended to me by a tech from a big discount store. It was everything and more than described. Tai was the tech who helped me at U Break I Fix. He was honest about my issue and even let me use their phone to request a replacement from my service provider He sent me off with pointers on how to avoid the problem again. Top notch service and knowledge from a friendly competent staff with which I was so pleased, I told him I'd tell y'all about my visit! Well worth the trip from San Leandro, GO HERE!
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September 2023 by Arnaud Barboux
I had an excellent experience with Ubreakifix. The technicians were extremely knowledgeable and provided top-notch service. They quickly diagnosed and fixed the issue with my computer, and it's now running better than ever. I highly recommend their services for anyone in need of reliable and efficient computer repair.
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September 2023 by Arlevia Rogers
With my work schedule it was hard to get to a location to fix my phone, but the mobile repair service was so easy. The technician came to my job and had my screen fixed in under 20 mins. This was the easiest, fastest, and most convenient experience I’ve ever had!!! I definitely recommend this service!
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August 2023 by Roshan Gujar
I would highly recommend this store to anyone needing phone advice or repairs. Shaik and Anthony are very competent and provided great customer service! Though fixing my phone was tricky and took a couple days they kept at it until they got it fixed. They also worked hard to get the part I needed really quickly. I really appreciated their expertise and help.