UG Imports, LLC is known for fast, professional, and clear communication. The customer service is excellent, with prompt responses to emails and website questions. The service is quick, efficient, and accommodating, with appointments available on weekends and easy scheduling. The process is straightforward, minimizing hassle for firearm and ammo purchases and transfers. Staff are knowledgeable, helpful, informative, and thorough, going above and beyond to educate customers on regulations and correct any issues. They are friendly with first-time buyers, providing succinct answers without judgment. Customers report a great experience and state they will be returning clients.
Quick, efficient, and works on weekends too. Gave me a last second appointment on a Sunday that really helped me out as that was the only day the other party was available.
June 2024
Excellent experience, make sure you make an appointment. Anthony will get you set
February 2024
Anthony is a good guy. Some communication problems, but went the extra effort to correct things. Would be happy to shop here again, as I will be a returning customer.