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March 2024 by Mohan Bhusal
The post office clerk who happens to be an indian lady is very rude and offensive. Avoid going to that desk .
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March 2024 by Yifang Yuan
Please come here before 2:30 if you are here for walk-in passport. They accept 6 applicants everyday. I come around 2:15 and get NO. 6(the last number)
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February 2024 by Chestley Couch
Cathy was extremely helpful and courteous getting my passport documents filed correctly. Took the time to check everything over and wrote down instructions how to check up on progress. Most pleasant post office experience I’ve had.
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February 2024 by Windsong Moonchild
They lost my package. This location hire incompetent mail carriers and supervisors who don't answer their calls and who are illiterate. Yes, all carriers have to do is read the address, it's not a rocket science, yet they still manage to screw it up. Plus they won't take ownership and accountability after they made a mistake of losing my package.
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December 2023 by Yu-Hsin Huang
Friendly people with great service.
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December 2023 by Katherine Rubie
The USPS on Dusterberry has always been a great post office with very friendly and patient people. I've never had a bad experience, nor have I witnessed anyone having a bad experience. There always seems to be a line there, but it usually goes pretty quickly.A few years ago, I once saw a man there who was mailing a ton of boxes (larger than a banker's box size) back to his country of origin. The line that day was very much slower since his business was taking so much time for each box. And when the pile diminished, and I thought he was going to be done shortly, he only went out for another load of boxes. A person who had been waiting in line for the passports told us this guy had been there for several hours.I'm telling this story because I think it exemplifies exactly the quality of service to be received at this location. Even though the clerk helping that guy was clearly very tired, she maintained her professionalism and was friendly towards him - even several hours later. And though the line took longer that day, it was not unbearable. In fact, several of us began having a conversation about this incident, which seemed to make everything seem so much better.
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December 2023 by Neelesh Tanwar
If you think visiting DMV is bad, these Usps clerks are the worst recruits of entire USA. They will give you psychiatric scars by mocking you, scoffing at you, smirking and talking to each other. If I had my way, I would have replaced all 3 of them in a day. They made fun of a woman with a baby (not someone related to me) so i am unbiased here. How low can you sink. Oh dear humanity.
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October 2023 by Jawwad California
Worst postal service employees I have ever come across. Thank God they have a Manager who was willing to work. I wish I remember her name. Huge respect for the Manager who has to deal with those unprofessional employees.
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October 2023 by S
Fremont post office mailing boxes there was a lady 3rd counter when u enter don’t know her name she was very rude they need to bring some better people she was very rude when we said we are new don’t mail to much can u guide she was just making faces and not answering as we have questions.
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October 2023 by Shima Aly
They have an amazing guy, Supervisor who helped me with a very critical situation, he deserves to be a manager as he knows extremely well how to handle everything professionally. Nothing to describe how much he cares and understands the importance of the situation, I give 5 stars to him as he is the best at this place
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August 2023 by vidya sagar
Passport service was good. We got my daughters passport here through walk in. Although the notice at the entrance says only 6 applications allowed for walk in they served more than 20 applicants on a weekday. Only drawback is that they were not reachable by phone so information such as the special drives for passports is not known until you visit the place.
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August 2023 by Venkat Rajagopalan
Would give 0 stars if possible. We were at home the whole time yet the package delivery status was just updated to delivery failed without even attempting delivery. The status says a slip was left, but there was no slip left either on the doorway or in the mailbox. Pathetic service. What else can you expect from a government service?This was a pretty time sensitive important package and now we have to wait 2 days to get it.
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July 2023 by Lauren Yusufi
Listen to the reviews and don’t even bother coming here for a passport. Came during walk in hours because no appointments are available and was told to go home because they only accept the first 6 applications. 6. That’s it. This isn’t mentioned anywhere online so you’re better off driving somewhere else and not to mention the employees are rude and were raising their voices at customers. Better post offices elsewhere. Huge waste of time coming here.
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July 2023 by Edrick Masangkay
Extremely helpful staff and give good advice on how best to get what you need done. I wish FedEx were even this remotely friendly.
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July 2023 by Freya L.
The staff named Charlotte is super nice and sweet. She tried to find the best option for me and been very helpful and patient the whole time. My experience at other post offices was always horrible but today it has changed by Charlotte. Hopefully thr manager can see this review and I don't mind doing another survey for her:)
