-
November 2024 by Luis Garcia
Came in during western Union hours and the lady said she is off the clock and she is the only one authorized for western Union. Very bad service,a big inconvenience,they should adjust the hours online to reflect the availability of employees, hire more people
-
May 2023 by Colors W.
This is a review for the seafood section in Safeway. I would like to compliment the staff members there since their service is quick and they are always friendly, especially a person named Jordan/Jordyn (not really sure about the spelling). She gives great recommendations and is friendly.
-
May 2023 by Jeremy G.
Very poorly managed. One person in deli during lunch break.?This place is the freaking worst!
-
April 2023 by Philip Z.
We finally gave up on this store. We had been loyal customers since they opened years ago at this location. In the last year or so it has really declined and gotten worse since the Manager, Iris, left. The carts are poor and hard to find, the store is dirty, there is less selection and the vegetables are not as fresh. I noticed the other day that the receipt had a section of random letters, numbers and symbols. I waited while the self check out manager was on the phone to inform her. It sounded like a personal call. When I showed her the receipt she just waved me away like I she didn't care. When I went back a week later the receipt had similar errors. This week we tried the Safeway in Milpitas. It was better, but I think we'll end up doing our weekly shopping at Raley's.
-
April 2023 by Mary L.
First of all I walked in & did my shopping everything was fine up until I paid and looked at my receipt something didn't seem right. I was directed to a young lady her name was Jennifer, I immediately smelled the strong odor of marijuana on her clothes and mouth. I don't know if Safeway managers allow this??? I was also told she was the manager...??? I can not tolerate a person that smells like that, especially when working ??? Have the decency to wear perfume. Very disappointed.
-
October 2022 by Elchin Humbatov
Don’t waste your time
-
September 2022 by Lillith G.
I have shopped at this Safeway for about 14 years now and have seen it decline dramatically in the past year or two. Notice how almost all of the 5 star reviews are from years and years ago when the staff used to be comprised of normal, well adjusted human beings. I am tired of the poor customer service and cashiers that look and smell like homeless junkies. I can tolerate an unkempt cashier with hygiene issues, but I cannot put up with those that are also rude.Whenever I've shopped here and had an encounter with some of the sub-human cashiers, I leave the store infuriated and vow to not shop here again. Me and my husband on separate occasions had bad experiences with a cashier named Robert. This guy is a sociopath that gets off on insulting the customers. For a middle aged grocery store employee who obviously failed in life, he is aggressively arrogant and condescending.When my husband checked out with him on an earlier occasion, he proceeded to criticize my husband's purchases and parenting. His jabs at my husbands purchases were a little too personal and frankly, it's strange. We've never had a cashier over-step and insult us like he does.Tonight I had the displeasure of going through Robert's check out line and after I paid, he asked me rather loudly if I have WIC or EBT in a mean-spirited way! I replied that I don't and he gave me this doubtful look. I have never been asked that and he was clearly trying to insult me (perhaps because of my race) and was trying to get under my skin. The Indian woman in front of me in line was also subjected to his snarky and condescending comments. Safeway management: This cashier is a sociopath that is prompting a longtime customer of 14 years to shop elsewhere. Where are the friendly, professional cashiers that used to work here? Anyone that had any customer service skills must have moved onto greener pastures apparently.
-
September 2022 by Joseph A.
This isn't the cleanest Safeway location around but at least they keep their aisles clear of clutter and the store remains at a reasonable decibel even through peak hours. This location has some decent quality meats, cheeses and fish and if you watch the weekly updated sales ads, you can save a fair amount of money overall. The checkout lines can get backed up fast, but at least they don't have a problem opening up extra lanes when necessary.
-
April 2022 by John H.
Got a rotisserie chicken and all it is is a dead carcass there is literally no meat it's all bone like they cooked road kill or a baby chicken
-
April 2022 by Tamim S.
robert was very polite single handily reason the reason I shop here
-
January 2022 by Jeanette A.
I feel so bad that I sent my poor dad to the Starbucks here to ask for something and was shut down without even getting a few words in my the rude guy working there. I don't get it if you don't like your job or don't want to talk to ppl why are you there.
-
December 2021 by J C.
I have been shopping here the moment this Safeway started their business, they're not perfect in many ways, but since I live close by, I go there for convenience. OMG! My experience last evening, Dec. 28th, around 7:45 pm was shocking! I bought more than $100 worth of products, and found out I was being over charged for $.40. Not a big deal, I was not even planning to waste my time for that tiny amount. On my way out, I saw this woman sitting there chatting with another woman standing right by her side. I casually mentioned to her - here came the UNBELIEVABLE part - 1, she did not believe I was being over charged 2, she could not leave to double check the price, 3. "Only three people working here, we're all busy, nobody could help you!" 4, when I was absolutely shocked by her unreasonable attitude, she turned everything I said into an argument, and finally claimed "I refuse to serve you!" It took a while for her to finally show me her name tag: Balley
-
October 2021 by Anthony H.
OMG this is literally the worst and I mean the worst Safeway to go to please do not go to this Safeway if you don't wanna come out Super mad, out of like 20 registers sometimes but only sometimes there's one open if you're lucky They have four perfectly fine self checkout register but somehow they decided to open just two with a huge line of people waiting and I don't really care if the employees are friendly, but at least open two or three registers and I swear I'm not exaggerating this is all the time unfortunately I keep coming to the Safeway because its the only Safeway around me but geez horrible horrible customer service Safeway..
-
September 2021 by Andrea B.
Oh boy, Anna, working in the liquor department was having a horrible day yesterday or is she always this grumpy and mean when a customer asks her for a bag for his purchase? Not sure, don't care but I was right behind a gentleman and she treated him so poorly that I was inclined to write this review. I believe she an assistant manager shame on you Anna!
-
September 2021 by Gerald H.
The worst...and I mean the worst Safeway in California. This place has been losing customers for years. They got rid of most of their checkers. When you shop, there might be one checker and the self check-out line. Their self-check stations were soo sensitive you were always stopped by the machine for something. Once I went in there about 7:30am desperate to buy something, they had no checkers working and NOT ONE of their self-check locations were open. I just left my food at one of those stations and walked out.
