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“I love this location, been here for over 5 years now NO COMPLAINTS!!! The customer service is stellar, Ilif and Juan are amazing, always willing to go above and beyond to ensure accuracy and customer satisfaction, Thank You!”
“Great service ? .Absolutely love the staff, Kamal and Shelton. Rockstars. They helped me post a letter internationally in a very organized and quicker manner.More than 5 stars definitely for this USPS location!”
“The main lady that runs my route is very good person. It just when she not on the route. I learned not to leave my mail out for pickup. The package never make it to the post office. Why is that? Two of the package was small gift items. Already stamped label . Ready for shipping.”
“Great service and nice folks!
I've noticed some reviews here are scathing. After going to this post office several times, here's what I've noticed:
If you don't treat them with basic human respect, they will not mindlessly treat you like a god, as unfortunately American culture has made people expect from customer service.
I've seen people get really upset when the workers are enforcing federal laws that might feel similar to a consumer. But don't blame the workers for doing what they have to do. They're not out to get you.
These folks have always been friendly and kind to me, and they will to you, too! But if you come in raging, you might be surprised to find people aren't interested in just taking it with a smile.”
“Dropped off a simple package today. The person at the counter was very friendly. It was a smooth and seamless, albeit brief experience, and I liked it. I have been here a couple times before and I've always had a good experience.”
“I want to express my gratitude to the team at 7554 Pacific Ave, Stockton, CA 95207. They were incredibly responsive when some money-orders got mixed into the outgoing mail. Special thanks to Mario and substitute courier Joel for their quick action in returning the money-orders to me the same day. I appreciate it so much!
-Sarah at B. Apartments”
“I needed to purchase a money order and send some certified mail, and I was very happy with the experience at this post office. The employees were patient and explained everything in detail, ensuring my documents were handled properly. The certified mail receipt and tracking were easy to access, giving me peace of mind. The quality of service was top-notch, with staff members who genuinely care about customer satisfaction. As for value, the fees were reasonable, and considering the reliability of the services, it was money well spent. I will definitely return for future mailing needs!”
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“I've never been in a place so efficient like this. The customer service exceeds my expectations, the employees make sure that your needs are met. I went for a passport service and my family and I were treated with courtesy and respect. They offered us water and even gum for my kids! We were in and out!! ?Thank you to the employees for such an amazing customer service.”