-
December 2023 by John Smith
Aspen dental is a scam fraudulent to the core because they overcharge for procedures and processes you don’t need such as x-rays when they have x-rays at their site taken within the last six months they go through and do an examination and then tell you you have a terrible disease and they must do invasive procedures to put you under anesthesia to clean your teeth and they inform you that you have major don’t work that needs to be done . Spoiler alert I’ve seen another dentist in the last 30 days who informed me other than a normal routine cleaning. There was nothing wrong with with my teeth.. They wanted to charge me $3000 for this and when I asked just for the normal cleaning they told me that they could not do that so this entire company is a scam fraudulent and needs to be investigated by the government. I will Post my feedback and other places
-
December 2023 by Tamami Vasquez
Very nice and clean office. Staff are very friendly and knowledgeable. Easy scheduling, not much waiting time at front desk and when you go in.
-
December 2023 by Joseph Eischen
Awesome staff!!! Friendly and helpful. Dentist is amazing. Very helpful, knowledgeable and caring. A+ Service
-
December 2023 by Jacob Villalobos
Had a good experience I was in pain and they got me in right away for tooth extraction. I was a little disappointed when they advertised free exam and X-rays, but because I had insurance they charged me my co pay for my exam. We talked about Denchers, and was looking forward to getting my teeth back until the quote was $30,000 for snap in denchers, and that’s after insurance. The staff was awesome, but $30,000 for a some teeth that aren’t veneers was mind blowing. Great experience with getting some teeth pulled, exam, and X-rays
-
November 2023 by Ana V.
Nice and clean place. Fast service ... but fast service doesn't always mean great quality. Everything felt rushed. The hygienist even snipped some of my gum while getting x-rays. I wasn't exactly pleased with the way the insurance/billing lady went about trying to get me to agree to to their recommended services. I wanted to use my dental benefits before the end of the year. Was looking for a basic check up and cleaning. Apparently the hygienist recommended gum treatment. When I spoke to the billing lady we discussed payment options of $1000 plus. It was outside of my budget and I told her I really was just looking to get a teeth cleaning. She told me that the cleaning can't be done without the gum treatment and that it's typically done as a bundle. I'm not sure if she's aware that what she's advertising is illegal. I I've gone to the dentist before.... I know how my dental benefits work too... I also work in the health field myself so I'm not sure why she thinks the only option for a patient is what the provider recommended.. I can just get a simple cleaning if I wanted and my insurance would have covered it 100%. I didn't want to be a Karen so I paid $300+ to get gum treatment all because supposedly they couldn't give me a teeth cleaning without that 2nd part. The lady also told me that my gum treatment would have to be split into 2 different appointments bc they'd have to send me home with an antimicrobial gum treatment to which I was supposed to use for 2 weeks and return. She said the total $300+ covers both appointments. Today I return for the 2nd appointment and they told me I had to pay an extra $40 and that according to her notes, she had informed me of this at our first appintment. The gum "antimicrobial" treatment by the way wasn't anything special. It was just a bottle of fluoride. Nothing toothpaste isn't already doing. I will not be returning.
-
October 2023 by Kim Santana
Took my 87 yr old mother for denture repair and couldn't be more pleased! Wonderful staff! This was our 1st visit to the west Shaw office and I'll say it again ; Wonderful experience! Thank you!
-
October 2023 by Adriana Kong
Went in to fix a filling that was poorly done by a different dental and came out better than the last. Very informative and quick. I was able to get in and out within an hour.
-
October 2023 by Jim Arthur
This was the best experience at the dentist I ever had. It was not crowded and there was a short wait. The front desk had me fill out some paperwork since I had never been there before. Everything went very smoothly from x-rays to the examination. I had lost a crown two days ago and they put on a temporary or provisional crown. This turned out to be a good choice since my regular dentist is closed weekends and Mondays. I would strongly recommend Aspen Dental to anyone looking for competent and timely service.
-
October 2023 by Charles H.
At first everything seemed great they were nice and courteous after the x-rays were done the doctor came in and said that I need to have all my teeth pulled I have periodontal disease I went and got another opinion from a good doctor and he said no I just need to get caught up on the maintenance of my teeth and they should be fine so I did not recommend Aspen dental they don't want to do the work to help you keep your teeth they want to go with the easiest for them and which makes them more money
-
October 2023 by Rene Ponce
Office is new and clean with state of the art equipment, everyone works well as a team together, they were honest and straight forward with me .
-
September 2023 by Rein Johnson
First, I hate dentists. Total phobia. Bad experiences with bad dentists, you name it. However I knew it was time. I cracked a tooth, put it off and then an old replacement tooth developed a gap. I didn’t get the news I’d hoped for, but I did get the support I needed. The staff was warm and friendly. It was easy to make an appointment on line. The examination was so thorough. Not one stone left unturned unlike other dentists. They truly cared here in Fresno and it showed.I had a front tooth cavity. He fixed it and changed my entire smile. The hygienist explained everything so thoroughly and walked me through every step. She did an excellent job. I was also easily financed through care credit to get everything I needed done same day (except the root canal. Had to be referred).Only one suggestion with finance. Provide a list of charges she sees on screen prior to anything. They do throw in a lot in advance and give you a full quote. I had to ask for a breakdown and what to do first and eliminate some things. But overall she was excellent. I recommend Aspen!!!!! Just note, affordable is subjective as it is everywhere. There may be a dental clinic in your area offering major services free. But outside that, Aspen was the best dental experience I’ve ever had. They really truly care! I’m sticking with them. Especially the hygienist. Respectfully I hope I never have to see the dentist for anything again lol. Well maybe Invisaligns for my bottom teeth. ♥️♥️♥️♥️ 10 stars!!!!!!!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
-
September 2023 by Dan Powell
I had an awesome experience at Aspen Dentil. The staff were super friendly and made me feel comfortable. The Dentist were very professional and friendly. The best part was the timing! From the minute I walked in the door to the time it took for the finished product (dentures) to giving me my smile back was 10 days. Also have to mention the flexible payment schedule which is quite generous in my opinion. I shall forever be grateful and will think of all the staff that gave me my smile back.
-
July 2023 by Ronda Pfeif
I was treated with dignity and respect. Every person I came into contact with was invested in my comfort and well being.
-
June 2023 by Bob Stump
I had a dental emergency happen, my top plate broke in half. I set an online appointment. When I got there the staff was "BEYOND AMAZING " they made me a believer. They were able to repair my dentures in 2hrs. I highly recommend this place if you have any dental needs. To the dental staff thank you so much for making my emergency a priority and handling it with grace.
-
May 2023 by Korrie
Had a very great experience with Aspen Dental today. They were quick, knowledgeable and friendly.
