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February 2024 by Jeff R
Jose helped me select a wireless plan that was perfect for my needs. He is very knowledgeable and explained the pros/cons of each. He didn’t hard sell at all, but allowed me to make the best decision based on the info he laid out. Jose is a solid, rare individual in a business where customer service is not known to always be positive. I’d send my friends and family to him any day and will consult with him in the future about telecomm decisions.
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February 2024 by MissFancy80 Pena
I had Ari as my AT&T Rep at the Blackstone store. He was very nice, helpful and he knew his stuff. The Blackstone store is the best!
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January 2024 by Gilbert Galvan
Excellent
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January 2024 by J_D_TheSportsG
Went in on Saturday Dec 16th to get my screen fixed. After Rebecca fixed it, it unfortunately claimed zero network. Rebecca and the other employees were still super helpful and thanks to insurance, I got a new phone, was able to keep my number, and they only charged me the cost for the screen repair. It got delivered to me within a couple days. Couldn't be happier. ?
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January 2024 by linda ruff
Very good salesperson and a great sense of humor
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January 2024 by Adilene Santiago
If I could give 0 stars I would. We have been dealing with the same issue of not getting credited for our phones for 2 years now. We came to this location which was the location where we initially bought and turned in our phones and the manger told the team to not help us out.
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January 2024 by Sendi Esparza
Worst place ever ! Guy that works there is rude.
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January 2024 by Justin Mata
Vincent helped us with all of our wireless problems, Something I couldn't get done over the phone. I left the store feeling like I had taken care of everything and I was receiving the best possible service.
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January 2024 by Virginia Rivera
Vincent was very helpful and very patient as well, great customer service awesome attitude
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January 2024 by mary tovar
Had a great experience with Vincent and his manger Tommy! New phone new internet service and great customer service! Highly recommend!!!
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December 2023 by Tamara Owens
Rebecca provided excellent service and repair.
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December 2023 by Michele Sani
Tommy and Daisy are super professional and compassionate. It’s hard for older folks to trust young techies but we completely trust and appreciate the time and patience these professionals employed while meeting our needs. Michele Sani
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December 2023 by shanea stamps
Staff Was Awesome!!!
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December 2023 by Matthew L.
Service is the worse. Jose makes excuses about that apples doesn't send them the 512gig phones and when I said apple can't help me instead of trying to help me said why don't I try Best Buy. I gave him an federal identification card and he could not scan it and then kick out a disable veteran wouldn't recommend to my worse enemy
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December 2023 by brndzyeee
Today on December 9th, 2023I went into my AT&T store because I was due for an upgrade. While I was there Daisy helped along the way on getting me set up with a new iPhone and accessories for my new phone. She was really helpful and very nice and had very good customer service and really helped us make the process easier in getting us situated in our process of getting a new phone and accessories. I would highly recommend her and do service with her again.