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February 2024 by Chelsia Principio (Chelsea)
Talk to the manager the wait time is bc the girl they bring to you to support doesn't know or doesn't want to work, she went back to the managers and I googled what I needed alone while they all chatted ?
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February 2024 by Cayden Marple
Judy is always the best. She explains everything, puts the customer first and remembered me when she helped me before. She even sent me a short text thanking me for coming in and that my request was approved for something I needed her to do for me.It's the small stuff maybe for her, but it's huge for a customer. I had a bad week, but she listened to my needs, and I left the store very happy.Thanks again Judy for the A+ service. I can’t thank you enough… oh and my mom loves her new iPad.
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February 2024 by Christine Williams
Jairo Cortez was patient and a great help to us. He upsold us on Apple Watches! Best of all - he put up with our jokes!! Thanks Jairo!!
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February 2024 by Lupe
Jessyca is the best. She has great customer service and patience to help you with your device.
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February 2024 by Teresa R. Ramirez
Luis from AT&T office with question on TV. He help me out and got my problem resolved.
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February 2024 by Jaime Lucchesi
Joey R. was awesome, extremely helpful and friendly. Very attentive to all customers in the store despite being committed to helping me resolve my issue.
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February 2024 by diane rose
Best staff ever!! Enoc was super wonderful, Judith fantastic ...they explained everything, very helpful, patient and sweet. Joe is very friendly !
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February 2024 by karisa garza
Jairo was great made my s24 ultra upgrade super smooth and easy explained everything very clear. Highly recommend him to anyone who walks into this store. 10/10
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February 2024 by Greg Williams
Jairo Cortez at the Fresno store at 6685 N Blackstone Ave did an awesome job helping navigate our upgrades and reviewing our plan to make sure we were getting our best value. I’ve been tempted many times into to switching our carrier, but once again your customer service representatives like Jairo reassured me once again the AT&T has been the best choice for us. My wife and I have been happy AT&T customers for over 25 years now. Keep up the good work!Greg & Christine WilliamsFresno, CA
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February 2024 by Frederick M Polanco
Enoc was Great!!
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December 2023 by lindsey pierce
Rigo was amazing to work with. I highly recommend finding him to help you with whatever you need. He even helping my dad with his transfer of his old iPhone to his new one and answered all of his technical questions.
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November 2023 by Samantha C
Jairo was so helpful, and friendly! He explained everything thoroughly and made sure we didn’t have any questions. The store was very clean and inviting, I would recommend this store and ask for Jairo.
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November 2023 by Brandy Thompson
I'm really grateful for the help and patience of Luis, the manager I spoke with. He was very knowledgeable and very patient and kind. He referred me to the right departments to finish with everything I need. This guy deserves a raise and recognition for sure! Thank you!
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November 2023 by James A Cappello
Somehow or another, my phone ended up in SOS mode, rendering it inoperable and useless. Went to this corporately-owned store and the store manager, Luis, went completely out of his way to contact the business accounts department (on a Saturday, no less)to reset my electronic SIM.Very positive experience. Everybody there was very customer service-oriented and wanting to please.Will definitely upgrade my next phone through them. ??
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November 2023 by Michelle Stauffer
Harvey was SO helpful! He got me on the phone quickly to AT&T and they are sending me a new modem. Thanks, Harvey, for your great customer service!
