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February 2024 by Chris Lynch
Very friendly and helpful staff. They helped me find a better phone than I intended to buy for a better price due to a promotion. Very satisfied
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January 2024 by Michael B.
I cannot recommend you go here, or if you do, please assume they will lie to you for whatever incentive they have. I went there to add a number to my plan with an existing phone on January 7, 2024. First I will start that when I walked in they were all watching the football game and seemed quite annoyed that I interrupted their Sunday football game. One of them finally decided to help me after an awkward amount of time. We started the process to transfer from Verizon to AT&T and we were waiting for the phone to load the transfer pin and he rudely grabbed it from me and started the process over again assuming he somehow was going to do it differently and better causing additional delay. During this process, I asked THREE times that he was sure he was going to add the new line under the same starter unlimited plan that I had with no other add-ons. He assured me he would. Well, I got home and not only did he choose the most expensive plan he managed to add the insurance as well!! These kids do not deserve to get paid to watch football and lie to people. Please be warned if you go there to doubt every word that they say and do not leave without verifying everything.
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January 2024 by Dakota Stump
Edwin was incredibly helpful! Was able to walk away with an s23
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January 2024 by Elexis Soto
I had an amazing experience with sales representative Edwin he was upbeat and help me and my mom with all of our issues in a timely and efficient professional manner great job demonstrating leadership ability Thank you.
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January 2024 by Tim Carroll
This store is a shame. I walked in first thing this morning to switch my service over to At&t from another large carrier and the girl in the store pretty much blew me off. I asked about a specific type of tablet and what the name is as well and she said, "uh a tablet." All sassy and put off by the question. I chuckled and walked out. No thank you sass-a-frass.
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January 2024 by Bee C
Edwin and AJ provided outstanding customer service! Great location, and a very welcoming, clean store. Parking is convenient.
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December 2023 by Ronee C.
Edwin and AJ provided outstanding customer service! Great location, and a very welcoming, clean store. Parking is convenient.
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December 2023 by Omar Ruiz
Worked with Abigail at this location who worked with us for quite some time to troubleshoot our two Apple Watches and help me pick up a new iPhone 15 for my wife. Everyone here at this location is very courteous, helpful, and knowledgeable.
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December 2023 by Omar R.
Worked with Abigail at this location who worked with us for quite some time to troubleshoot our two Apple Watches and help me pick up a new iPhone 15 for my wife. Everyone here at this location is very courteous, helpful, and knowledgeable.
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December 2023 by Sabrina Baumgardner
I went to the River location @ 7876 N Blackstone in Fresno. Abby greeted me as soon as i walked in the door. Very friendly and helpful. She was very patient and didn’t rush me at all. She made sure I left satisfied with what I came to the store for. She also broke down my bill in detail, made sure i understood everything I was paying for and by the time i left she had answered all of my questions thoroughly. Reps like Abby are the reason I stay a valued long-standing customer with AT&T.
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December 2023 by Daisy Garcia
Abigail Hernandez was able to assist me over the phone and save me a trip to the store. I have a very busy schedule and really did not want to have to wait to get some assistance. I was having trouble with activating and transferring my phone number to my new phone, but she made it so easy for me by providing a solution. She definitely provided a great experience. Thank you!
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December 2023 by Jennifer Garcia
I recently went to the store located at river park and was truly pleased with help I received. Abigail did such an amazing job explaining everything to me and answered all of my concerns in making a purchase. She was very sweet, I would definitely recommend going to her for help when going.
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December 2023 by sabrina martinez
EDWIN was very helpful as soon as I walked into the store. I needed help with trading my phone in and he automatically assisted me with that. Edwin has great customer service. He did a great job I will definitely be coming back to this store and working with him.
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December 2023 by Giselle Alarrazabal
I came in to the store to purchase some accessories for my phone and was helped by Edwin. I needed a new screen protector, a case and charger. He showed me all the options I had and was patient with me! He made the process very simple and quick, and had the best attitude! I definitely recommend coming here and asking for Edwin! Couldn’t be any happier!
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December 2023 by Megan Cali
Abigail and Sam went above and beyond while helping me receive and set up a new phone. They were personal, persistent and explained everything very well. This was the 2nd AT&T store I had visited that day and I will definitely go back to this specific store again.
