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August 2023 by K Silsby
Stopped by & was quoted for a repair but no mechanic available. Told to come back next week & recommended an appointment. Husband called & was quoted 1/3 less. He made an appointment. They open at 9am. We showed up about 15 minutes before the 9am appointment. Was told they don't do appointments & I would need to leave the vehicle for 6-7 hours because they were too busy. How far behind could they have been when they just opened? Not to mention quoting a female customer 1/3 higher than a male customer. That's wrong any way you look at it! Don't let staff talk to customers & make appointments if you won't honor them. BUYER BEWARE!
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August 2023 by michelle sandoval
They sold me two used tires....it has been 8 months and still have good tread! Thank you so much.
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August 2023 by Suky Vang
I came in today to get my tires patched. Customer service was awesome and the guys were quick! Thanks Azteca, you guys have a great staff and great service! Definitely coming back again!
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July 2023 by Andrei C.
Sold me tires with leaks in them. I've been here before and had no problems, good customer service as well. But last time i went they gave me two tires that seemed fine but ended up going flat not too long after i had bought them.
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July 2023 by Alfredo Gonzalez
Azteca Tires: Stuck in the Stone Age - Paper Receipts in a Digital World!Prepare to be transported back in time when you step into Azteca Tires, a shop that seems to have missed the memo on technological advancements!While the world around us has embraced the convenience and efficiency of digital systems, Azteca Tires clings to the archaic practice of paper receipts, leading to nothing but frustration and inconvenience for their customers.Just a few months after purchasing four brand new tires and an alignment service for my vehicle one of the tires blew out. After inspecting the tire It became abundantly clear that Azteca Tires had sold me a defective tire because the tread was in excellent shape and there was a cut around the whole tire something I have never seen before. I took it in and they also could not figure why this happened but they did want to take the tire back because they could not find the receipt!While I admit I had misplaced the receipt, I had substantial evidence of purchase – my bank statement, which clearly showed the transaction with the tire shop. Moreover, one of their employees even admitted to remembering serving me. Yet, they shamelessly continued to not take the tire because of the receipt.Azteca Tires may try to present themselves as a reputable local tire shop, but their true colors shine through when confronted with a customer in need. Their lack of accountability and complete disregard for safety are simply unacceptable.
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May 2023 by April Torres
Loved it here . Fast , great used tires ! I’m definitely coming again
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April 2023 by Mini Ramirez
I've had great customer service every time I've gone. The only reason II continue to go back is because of the service and its affordable. Thanks Estefan!
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January 2023 by Jennifer Montero
Joe took good care of my car and I'll definitely be back!
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December 2022 by Lindsay Fredrickson
My mom and me went to this place and it was very good! They were done in 5 minutes, and we got a used tire. It had very good tread and was in perfect condition for only 55$! They even checked all our other tires as well and checked their pressures! Highly recommend!
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November 2022 by Israel C.
Great customer service they have had everything that i look for and if they don't they try to make sure your taker care lf
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September 2022 by Leonel Cuen
Great customer service! Took me in right away during lunch rush hour! Was needing a tire mount & balanced. 40 buck's out the door! Within 15 mins from start to finish!
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September 2022 by Fabian
RUDE and UNPROFESSIONAL I bought a used tired, coupled weeks later the tire got a bump on it so I called and was told to come in, when I went I was treated poorly and was denied any type of replacement or discount, the older fellow was rude and straight up lied and changed what he had said over the phone, first he said that he had told me to come in the same day which was a lie I called Friday and he told me to come in Monday , when I told him he instantly became confrontational he then brought up the receipt and I told him he didn’t mention that over the phone I tried to explain that I had the transaction on my bank statement and the person that helped me was right there too. I’m not upset over the tire which was only 40 something dollars but he went straight being rude learn from my experience and take your business somewhere else.
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September 2022 by Cynthia Salazar
Super disappointed, after coming here time after time always giving this place my business they’ve finally got me fit up with that poor customer service they have. I rather go down the street pay the EXTRA $20 just to get better service.
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September 2022 by Tanea Salazar
TERRIBLE CUSTOMER SERVICE. Worst place in Fresno. Please don’t waste your time or money coming to this place. They are extremely rude!!!
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June 2022 by Max Gonzalez
Was able to purchase a pair of good cheaper tires and they were put on very quickly. Would definitely recommend