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March 2024 by Luz Rivas
Friendly and knowledgeable staff. They treat my pet with care. My pet is comfortable with all the staff.
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March 2024 by Michael R Simms Jr
Every visit has been nothing less than professional. Very professional and highly knowledgeable vet doctors. Highly recommend
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December 2023 by Vanessa Pon
Great experience every time super fast and sweet
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September 2023 by Joel White
I brought my dog in for some dental work and bought a year long plan. Every appointment afterwards (3 so far) was scheduled for a time when the hospital was closed. I can't call them or get in the store, even though they scheduled the appointment. I'm tired of driving there to find an empty, locked store. I'm also tired of getting voicemails asking me to call back, then getting an automated message saying they aren't open. Never going back, would leave 0 stars if I could.
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March 2023 by Eugene Alvarez
I used to count on Banfield to get my beloved pet to make an appointment with the vet in a timely manner. Now, I made an appointment on their app and I cannot get an appointment with a vet until April 10th which is 17 days from now. My dog is sick and I'm going to a new vet same type of payment method as Banfield.Talking to staff they say they don't have enough vets to cover the area I live in and there are four Banfield's in my area.I don't know who's doing their computer work and but the Banfield app on Android and internet log me in but I do not see my pet on the dashboard.Dropping Banfield and going to another vet.
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March 2023 by Susan Saldana
Not sure why they call themselves a pet hospital? You have to have an appt for your dog to be seen and then can’t get you in until 4 days later. Need th change their name.
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November 2022 by Alysia Lyons
Staff is great. You can tell they really love animals
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September 2022 by The chosen one
Just got my new pup with skin issues and dirty ears..(thought it was ear mites) they checked and cleaned her ears, did assessment and provided med for skin issue and got me started on the vaccines and check ups for the next year with a cheap payment plan... she is Tiny 3.5 lbs and did not cry or nothing...I feel more at ease knowing she’s been checked and treated and is happy and healthy...
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September 2022 by Harley Williams
My dogs love the Doctors and wonderful staff, the girls are awesome. Quick check-in and convenient hrs.
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July 2022 by Linda F.
Contacted the office on W Shaw to make appointment. Was put on"hold" for several minutes and finally gave in and ended call. I doubt that I will contact this office again.
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June 2022 by Jazmine Vang
Prices are insane! They told me $89 for Canine Influenza shot because my dog would need two. Little did I know I could’ve gotten the shot at a low cost walk-in clinic for a fraction of that price $27!! They do not have your best interest in mind. They just want your money. Also, it is not included in the wellness plan. Smfh! ?
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June 2022 by Leonila Campos
Thank you everyone for your help. Thank you Dr. Muirheid for all your care and for helping my pet. You all are wonderful.
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June 2022 by Liz Trice
way too expensive and have to test to make sure the cat is sick and then the meds. 150.00 each visit.. NO thank you
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May 2022 by ty
The people that work here were helpful. Unfortunately, Banfield's Wellness Plan seems to have predatory pricing. They tell you there is a discount on services, but after checking with local vets, Banfield charges you more for services (like x rays) than many local vets, even after the "discount". I was told that the x-rays would be a certain amount, and then after agreeing, I was told that I would also need to pay for someone to read them (while having a premium plan). This price was 3x more than a local vet right down the street. I should definitely have done more research before signing up for their plan. Oh, and if you want to cancel? Too bad, you have to pay for the whole year.
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May 2022 by WackFPV
Never bring your pet here for grooming or trimming nails! Staff treated us like second class citizens cuz we were walk ins. Then she called the manager on us cuz they don’t know how to deal with customers and couldn’t find our account. Then I started cursing up a storm and was kicked out. I fear they would hurt my puppy after that level of incompetence!
