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November 2023 by Janet Manning
Love ❤️ this place and all the workers. Very helpful and friendly.
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September 2023 by Lupi Towers
When you pick up your online order make sure to check on the items. I ordered 4 foamy hand soaps and 2/4 bottles were ugly. One of the bottles was sticky and dirty and the second one had the sticker peeling off and wrinkled up.
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August 2023 by Lisa Graham
Super friendly employees who are always willing to help you out if you have any questions. Store is clean and organized.
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August 2023 by Jessika M.
This store has THEE WORST CUSTOMER SERVICE!! Went there to get my birthday gift (a mini spray) and the associate and manager insisted I already used my coupon and that I could contact customer service, so I did. Customer Service said that the coupon had not been used and was still active, but when I told (and showed the chat to the manager), she still wanted to argue saying customer service didn't look right and didn't know what they were doing. Overall, I was basically called a liar and embarrassed in front of other customers in the store for a lil mini spray. I left the store in tears and I still didn't receive a birthday gift because this store would rather have their messily 50 cent product over customers. This wasn't the first time I had a been treated rudely either! The time before that I went in to exchange an online order and the employee at the door told me that the store policy was different from that online and I could contact customer service if I had a problem with it. When I asked if they had the number on file, he told me I could Google it. Twice I've been to this store and received up right RUDENESS. Although this store is near my house I'd rather drive further to the mall where the customer service is better and when they tell you to contact customer service it's for a reason. Not so they can argue with what customer service said. My suggestion GO TO ANOTHER BATH AND BODY!! Unless you like being talked down to and treated as a criminal upon arrival.
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July 2023 by Irene Reynolds
Employees were friendly and helpful. The store wasn't to crowded.
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March 2023 by Mareina K.
Vicky in the riverside location is amazing worker. She made me feel so welcomed and I really enjoyed that she was really helping me. Knowing myself I would buy something I wouldn't like , but she definitely helped me picked the product I liked and would use. I appreciate the enthusiasm and the time she made for me. Best recommend to come back
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March 2023 by Manda Lynn
I love this place. All the smells the people are so nice always great deals. I love it
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January 2023 by VeeVee N.
The front of store employees were fantastic - I was greeted upon entering and asked if I needed help. They even went to search for a specific product I was looking for and apologized when they didn't have it in stock. I appreciated their effort and willingness to assist. While browsing the store, I had a chance to check out new scents and ultimately picked up 2 candles, a lotion, and some antibacterial sanitizers. The only downside was at check out, the lady at the register wasn't very friendly, and she didn't wrap my candles or even offer to. I didn't notice this until I left the store, as I was busy paying, and heard them clink together. For as much as they charge for the candles, you'd think they would train the employees to wrap them up.
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January 2023 by Angelica Gallegos
I have went shopping last week there and a girl name Cynthia. I think that's how to spell it obviously doesn't like her job. She always being rude at the register. She would glare at me and roll her eyes at me and also would make rude comments about me. I don't know what her problem is, but it obvious she doesn't like working there. She needs to be trained better or work somewhere else.
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January 2023 by Toni M
I was shopping for someone else but was able to find what they needed. It's SAS time y'all! (Semi-Annual Sale for you newbies!) 75% off some items. Well worth the walk-in. Friendly staff, clean environment, aromatic atmosphere and extremely convenient location with PLENTY of available parking spaces.
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December 2022 by Devin Fane
I love B&BW, with that being said this location is pretty awesome. There's one person here and I believe her name is Terri and she is uber helpful. There are a few more people here that have helped me multiple times and I appreciate the help they have given me every time I come in. There's a nice variety of scents and products here. The sales are amazing. The store is clean and well organized. I wouldn't let kids run loose in the store, keep them close to you for obvious reasons. The scent cards are always filled and they make sure the testers are working. I'll keep coming back to this convenient location.
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November 2022 by Aurora Lopez
Had a blast there so many sales tonight,I damaged my credit card,lol...smells so delicious in here,I'll keep going back tho!?? ?
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September 2022 by Stephanie M.
They have to have the worse customer service of all time at any store possible. Absolutely awful people.
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July 2022 by Sylvia Sanchez
For this weekend, three wick candles $10 off and 75% markdowns soon as you walk in Hendon/99 shopping area
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July 2022 by Sherry Denise
Had a wonderful time smelling scents and taking advantage of the sales that were going on... The Staff was super friendly and helpful!! Thanks again Bath and Body!!