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February 2024 by Lacey W.
No public bathroom for customers. I get not letting just anyone use the bathroom, but no bathroom for people who are easily spending hundreds of dollars in your store is ridiculous. I was told to go to target. Well, instead of target, I'll drive a little further to dicks, where they have what I need and a bathroom.
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November 2023 by Alethea Cee
I have been shopping Big 5 Sporting Goods for many years. And always have had good shopping experiences. But this store's (store#143) employees are very rude and confrontational. They did not listen to what I had to say to correct an error that kept me from making a purchase. "Technically I do not have to buy from your store." You've just lost a loyal customer.
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September 2023 by Randy Carlon
Great service and many goods to choose from. Get your guns fast though. No more guns soon but still going to sell ammo. Just affecting California.
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August 2023 by Dante Ramirez (Billy Yank 1916)
I will be completely honest here, I didn’t buy anything from the store, but I was there during my 19th birthday, and was given some excellent customer service. As I was looking at some of the air, guns, one of the employees that were there came to my assistance and started asking if I need any help. I responded positively by saying that I wanted to look at some of the air guns, but they had on display to which they gladly obliged. After showing them my ID, they were relatively informative about each of the gun, so I was looking at, and even some of the names as well because they had some really good looking ones too. Afterwords, I ended up getting curious and started asking about the gun laws of California and how old I would have to be to purchase one and that’s where the magic truly began. They had told me about the hunting license and the benefits of owning one and how it would allow me to purchase a rifle and a shotgun so long as it fell under California gun laws.I know it may seem like me rambling on, but the whole point here was that the customer service was great. They did what they needed to do, they help me, and were incredibly patient, even if it felt like I was wasting their time just by looking at all the air guns. Another thing too, was that they were also informative. They helped me and even brought up some options that I didn’t even know about. And here I was thinking, I’d have to wait two more years just to own a shotgun! Anyways, here’s five stars for customer service, keep up the good work!
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August 2023 by Luz Reyes
The customer service was great!! The variety is very good!!
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July 2023 by Lischa Turner
Bought hooded Beach towels for my grandkids at a great price using the store coupon. I'm always happy with any purchase I make there using the coupons.
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July 2023 by Lischa Norris - Turner
Bought hooded Beach towels for my grandkids at a great price using the store coupon. I'm always happy with any purchase I make there using the coupons.
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July 2023 by Nadine Frutoz
I always come here nice people friendly and very helpful
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May 2023 by gurwinder singh
Very nice and kind employees and very nice prices equipment
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May 2023 by Randy Mills
Lots of help in the store to help find the item I was looking for. Very friendly, love this store
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April 2023 by L Cedillo
Picked up a badminton set and another game to be used at a family reunion. Great customer service!! He carried out the sports items to my car.
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April 2023 by Alicia
Never have any sizes for shoes EVER! Associates are incompetent and don’t help at all. BIG LET DOWN as usual, Don’t know why I give big 5 a chance. ?
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March 2023 by Rubith Hernandez
I found some cool cleats at a great price. Store was unorganized and lots of crazy looking people lurking outside in parking lot
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February 2023 by Ron Nunez
Good prices, Friendly, Knowledgeable staff,
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January 2023 by Brooklynstylez M
3 visits cannot get ammo???Went once in November system was down I can understand thatWent a week later system is down again?Went a month later " we don't have anyone to sell ammo" per store manager.No sign nothing had ppl waiting for no reason for sure not coming here for ammo.I'll go somewhere more reputable
