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April 2022 by Debbie V.
I went in to buy a chair and the manager is very rude. I asked her for help in the furniture department she said yes and kept walking left me standing there. Poor customer service
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November 2021 by Sonya M.
Me and my family went looking for a new love seat and couch and right off the bat, Nikk from the furniture department greeted us and let us know if we needed anything to let him know. He was very very friendly and knew what he was doing !! He introduced us to their delivery guy Jimmy who was also very friendly and helpful. Thanks to them this was a very easy experience!! I definitely recommend you talk to Nikk about all your needs!
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October 2021 by Ashley L.
There is so much to look at! I wasn't sure where to start! Great music playing! Pretty clean and safe! They have it all snd then some! Great deals everywhere too! They have Christmas rows and Halloween rows too! I bought much more than what I planned. Lol! It's that kind of store. I went to check out and the worker was very nice. Asked if I wanted to sign up and I did. The only problem was they are out of bags. I felt so bad for the worker and wished him well. He did not look forward to telling customers that. Luckily, I had bags in my car. I bought granola, shampoo spray and gum...all I came for. I also bought cookie dough pop tarts, cat food, antibacterial wipes, an electric toothbrush and Diet Pepsi. Good service and Really good store! Deals galore! Recommended!
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June 2021 by Shannon Hill
Love this Big Lots! Super friendly staff! Store is always clean…. They have some of the best “Finds” there! You can always get the perfect gift! They have some old school snacks and drinks! Makes all for a great shopping experience!
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May 2021 by Darrell T.
My fiancé & I came in looking to purchase a new couch set & Gian was a perfect associate. He was knowledgeable of the merchandise, helped us find the best deal & went above and beyond to make sure we were satisfied with our selection.
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November 2020 by Jesse Bowen
Love going here, Beautiful clean store !
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November 2020 by Gracie P.
I was told to come to this store by a good friend. I hadn't been to a Big Lots in over 6 years so I wasn't sure if it was the same as it used to be(not good). This new location is so clean and well put together. What a difference! It's well stocked with great finds for Christmas! Everything is priced clearly and fairly, well maintained and clean! So much more stuff and not a dirty cluttered maze like I had seen before. Whoever is taking care of this location is doing a great job, and the younger woman who helped me was very sweet and chatty. The line ran just a bit long but when you're supposed to be 6 feet apart and have the registers sanitized after each customer what else do you expect. I will be back without the kids to look for some fun gifts. Glad I have another store to add to my list!
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November 2020 by Katrina Allen
One of my new favs always good service
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November 2020 by Dave D.
I waited 1 hr for service two people came to the register both ignored me and walked away very poor customer service
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October 2020 by deannae80
When I walked into Big Lots the staff was really friendly and made it a point to greet me. There was so many different items to look at. They have a big selection of holiday items right now, a lot of Christmas decorations. They have stuff on clearance. They have Furniture, there was a big selection to look at. Different Associates were asking me if they could help me with anything, they were friendly and smiled and I will definitely be going back. I love their Rewards program that they have and the fact that they honor veterans First Responders and give them a discount during their time frames. I highly recommend this place. I love the deal that you can find and it's good quality.
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October 2020 by ralph cardenas
I have been going to Big Lots for more than 10 year's. Great prices! The best deals on doggy sweaters and jackets.
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October 2020 by jennifer carcha
Great service. Purchased a new couch, the associates were very helpful and provided quick service.
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September 2020 by Jessica R.
I don't frequent big lots but went today and found more than what I was looking for. Customer service was great! Our cashier Mark was awesome and super helpful! I really appreciate that he genuinely values his job and made us feel welcome. Will definitely be back soon.
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September 2020 by Gloria Arellano
Haven't been in a few mos. Glad to go back. This store on Shaw is great. Clean, organized, friendly. They had some stock out, but it was a great shopping trip!
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September 2020 by Ren Walker
They have a lot of different merchandise. You can almost furnished a number of rooms in your home there. The staff was so nice!