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February 2024 by Michelle Campos
Great customer service!
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December 2023 by Heriberto Silva
Alyssa did a great job helping me even though it was a busy day. Thank you.
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September 2023 by Lupe Zaragoza
Had a good experience for my 1st time coming into the store un until the cashier time. Dylan took a look at me and my husband and says “he be right back” started helping other customers. 4 minutes goes by and he looks at us and starts talking to an employee and never comes back. A 2nd lady comes back to the cashier and says has anyone helped u. By far worst 1st experience at Boot Barn.
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July 2023 by Shelly Dilley
We went to the Boot Barn today looking for a pair of boots for our granddaughter's 13th birthday. One of the sales ladies was exceptional. Her name was Beverly. She went above and beyond helping us find boots that fit correctly. She educated us on how the boots were to fit and found us the exact pair our granddaughter wanted and loved. Even had them shipped from another store so she could have them for her party. She was awesome!
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July 2023 by Amanda Borchansky
My boyfriend will only buy his work boots here. The woman who assisted us, Beverly, was so kind and helpful to us both. We discovered something new about his feet that we had not known before!
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June 2023 by Sandra A Wild Ruiz
The place was so very busy but i was so impressed with the worker's there keeping up with the pace helping customers..was helped by a young man name Jorge..and a cashier up front name Andrea...i would visit again and recommend this business.... awesome products... quality all the way
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March 2023 by Esperanza Hernandez
Good customer service..great deals.
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February 2023 by Steve Large
Pricey, but quality is cheaper in the end. Fabulous place for western apparel!!!
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February 2023 by johnnie Mccorvey
Great experience, I purchased a great pair of Justin boots. Beverly was great help.
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January 2023 by Kelly R.
Yesterday I was at this location and had the worst experience with the manager, Amber. The lack of her effort for a simple boot box request was unbelievable, pure laziness. Thankfully the cashier Taylor was kind enough to take her time and made the effort to go in the back and locate a box for the boots I purchased. Maybe Amber needs a customer service training course or a reminder of what her efforts for customers should be. Won't be supporting this location anymore l'll definitely be making the drive out to the Clovis location for any other purchases.
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January 2023 by Jeremy Kahn
Buying simple work boots. I am an industrial electrician. My feet or somewhere hard to fit because they were so large, but a wonderful salesman named Takoda helped me try on six pairs until I found the right pair ?. He also answered all my questions including warranty questions.The cashier was also friendly and professional!Thank you boot barn!
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November 2022 by Ernest Walker
I needed some work boots, and they had exactly what I wanted, I will be going back to get some shirts another day.
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November 2022 by Josh H.
Great experience. First time picking up some work boots and Aaron had such great service. Made sure I stayed within budget and got the best for what I needed. Will be going back and referring people. Also all the staff was very polite.
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November 2022 by Terese Harris
Great customer service had boots and work belt boyfriend was looking for. If you want quality goods you pay for good quality. Satified
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November 2022 by Elizabeth M.
First time coming to the Fresno location and I walked in, the guy at the front of the store greeting people was very helpful and nice! Unfortunately they didn't have a very big women's section and not a lot of variety of things. I looked around for a good minute and went to check out with my items. The girl who was helping me at checkout didn't even look like she worked or belonged in a boot barn by the way she dresses and she was extremely rude and awkward at checkout. The card machine wasn't working and she wasn't even trying to help fix it, she just stood there like a lost dog. She made me so uncomfortable I won't even go back to this location even though I live down the street, I'd rather drive across town to Clovis.
