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April 2024 by Mayra Andrade
Kids love selecting their stuffy and building it.
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March 2024 by Ramon Richardson
The place was very clean and well kept and both the employees was friendly and very helpful awseome job!
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January 2024 by Jazzy
My daughter made a kuromi doll. So cute!
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January 2024 by Kelsey Bos
Bought a giant axolotl online. Brought it in and David helped to make the stuffed animal the right amount of cuddly. Will always use this store
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December 2023 by Ricardo C
The girls there were too soft spoken I misunderstood the sale. What’s in sale needs to be clearly marked. How about instead of placing what’s on sale to the right of the tag placing a red sticker or something because I heard from the lady in the front it was to the left. Other than that the service was good.
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November 2023 by Tom Haines
Always fun
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November 2023 by Christine Y.
Great. Experience for our 5 year old grandson! Variety of stuffees to choose from. Many costumes and accessories to add on.
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August 2023 by TESSA MARTINEZ
They were closing at 8pm and we walked in at 7:55pm. My 5 year old granddaughter wanted a bear and they were so nice to us. We also got a monkey for my 7 month old granddaughter that her parents picked out for her.
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July 2023 by M L
The employees at build a bear are so friendly. They were so great to my neices and made them feel really special. I had called and asked if their location accepted online gift cards and they weren't sure so I did lose out on the cards but still the customer service given to the children is the best
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July 2023 by Princess_ Tara_09
The employees at build a bear are so friendly. They were so great to my neices and made them feel really special. I had called and asked if their location accepted online gift cards and they weren't sure so I did lose out on the cards but still the customer service given to the children is the best
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July 2023 by Lorena Cortez
Had a great selection and friendly staff. My niece had a good time.
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April 2023 by Crystal Macias
Yes I will be posting this here. I've been coming here for like 15 years. And never had the experience that I did just now. I went to ask about a "cow" and when it would be coming out and these girls laughed at me and my daughter and walked away and literally said "I'm walking away now I can't belive she just called it a cow and proceeded to laugh at us from the registers. My daughter just started confused of what was so funny and asked why they said that. You should be ashamed of yourself.
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April 2023 by Brandi Walker
We had my daughter's birthday there and she had a great time. The hosts were very helpful and patient. I appreciated all their help.
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March 2023 by Leah R.
Worst experience ever. I been to built a bear so many times. My daughter wanted to go to build a bear for her birthday day. There is a rope that you need to wait to let in. We were told bears are over there didn't provide a guide after what to do. There was so many people in there that looked like a mess. We picked a bear. Got in a line that seem like a line and other line at the check out. We figured it was the first line closer to build the bear first. After waiting for awhile. The person ahead of me walked up to make a noise for the inside of the bear. We were up next no one told us if we had to make it or not. We looked around no guide at all. This was a mess. We were looking for help no one near by we walked closer to start the bear process since my daughter did not want one to create noise for the bear. Then we're asked if we cut the line really? I was upset since it could been asked differently. Said we need to wait to be called for. Even though there was no one there. I won't be coming back my last time here.
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February 2023 by Jade D.
Savanah H. Review is fake she is being a little silly rn sorry about that folks. I love the wonderful staff at this store they are always super kind.
