Carter's is a welcoming and well-organized store that offers a wide selection of clothing, toys, shoes, and accessories for babies and young children. Customers often praise the friendly and helpful staff, noting that they are polite, knowledgeable, and eager to assist with questions or shopping needs. One staff member in particular is highlighted for being energetic, kind, and making the shopping experience easier and more enjoyable. The store is appreciated for its neat and organized layout, with all sizes arranged properly on racks and clothes folded carefully on tables. This organization appeals especially to those who value order and cleanliness. Many customers also mention the good customer service, such as being greeted upon entry and offered assistance, including practical help like using the restroom or providing shopping carts. Carter's also offers a user-friendly online shopping experience through its app, which features rewards points, special offers, and options for same-day curbside pickup or shipping. Customers find the app easy to use and appreciate the variety of clothing options, including holiday-themed items and clothes with extra snap button reinforcement. Sizing is straightforward, with options labeled by age, and online ordering allows for quick and convenient purchases. Overall, Carter's provides a positive shopping environment with friendly staff, organized displays, and convenient online options, making it a popular choice for parents shopping for their children.
Amazing staff in particular Ariana, who was so nice, full of energy and answered all my questions. It made everything so much easier having her help me find what I was looking for.
September 2024
We’re always greeted when we walk in here and I always feel so welcome at this store. Sales associates are knowledgeable and helpful and even let me use the restroom to change my baby’s diaper! Love shopping the sales 👍🏼
September 2023
I like how we were greeted once we walked into the store and the lady’s were very friendly and polite asking if we wanted help with anything and if we wanted a cart for our items for me I like great customer service that shows me they enjoy their job and customers!