Champs Sports is a popular sports apparel and footwear retailer that offers a vast selection of fan merchandise and collectibles. The store is known for its friendly and attentive staff, who often go the extra mile to assist customers. Customers have reported positive experiences, with associates helping them find the right sizes and offering online price matching for in-store purchases. However, the store can get quite crowded, especially on weekends. Some customers have also experienced mixed service, with one reviewer describing a rushed and judgmental interaction with a sales associate. Despite this, the reviewer still had a positive first visit and was able to find the shoes they were looking for. Overall, Champs Sports is a go-to destination for sports enthusiasts, offering a wide range of products and generally good customer service. The store's mobile app is also recommended for staying up-to-date on new product launches.
I just want to give a shoutout to Angelina as she was so helpful from the moment I walked in. Her customer service skills are A1 and helped me find what I needed!! Thank you Angelina :)
November 2024
Came in twice in one day and had multiple associates assist us with positive attitudes and comparisons for shoe styles. Noah helped us finish our purchase with the correct size and offered an online size for the in store price for a second pair I was considering to purchase. Great team! Coming back as always for service... read full comment
September 2024
Thanks Sabian, great customer service, knew exactly the size my kids and wife needed. Appreciate the help with the NBs.
