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January 2024 by Gustavo Eufracio
I don’t like to come on weekends 1 atm working all the time big line
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December 2023 by Valdemar G.
Nobody in the bank yet they want to setup an appointment to open up a checking account. 45 minutes left before closing but lady says it takes about an hour to open a simple checking account. I highly doubt that. Customer service is not what it used to be. They rather leave right at closing than stay an extra 10 min helping establish a new customer. I guess I can try at a different bank tomorrow.
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December 2023 by Houa Vang
Got a check from a settlement and it was under chase bank. We couldn’t cash it anywhere and called here. They told us to bring it in even if we didn’t have a bank under them. They were able to verify it and cash it for us. Thank you
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September 2023 by Veer
Atms always out of service and a line forms every time
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August 2023 by Evelynn P.
Chase banking is not friendly. I'm here trying to deposit money (cash) into a friend's account and they would not accept the cash. They said I had to come back with a money order or cashier s check since I am not a member. This is so ridiculous and apparently that is their policy. I never heard of a bank not wanting to accept money...
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July 2023 by Cin West
I went there 3 times in one day each time people lined up outside and if your lucky to handle the heat and make it inside your wait is just as long. There is mo urgency. Mgr. Walks around smiling while customers have a look on there face.
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July 2023 by Brandy Pena
I do not go to this bank often when I do its closed. Why is a bank closed on a weekday?
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May 2023 by Teeh-emp-eezy LARocca
So it's okay I got one of those letters in the mail that said that's something about a rebate I went in there the security guy was really cool I went in and the people there made me uncomfortable. I guess I was just a crazy man but that's because I had just done a movie, and i was still in costume. The lady at the window was so rude I just left and I got an account at Bank of America great place.
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May 2023 by Albert Saenz
So it's okay I got one of those letters in the mail that said that's something about a rebate I went in there the security guy was really cool I went in and the people there made me uncomfortable. I guess I was just a crazy man but that's because I had just done a movie, and i was still in costume. The lady at the window was so rude I just left and I got an account at Bank of America great place.
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April 2023 by Tomas Carrasco
Very helpful and friendly staff everytime i go in. Manager always greeting people at the door (when he isnt assisting someone). Tellers always so warm and inviting. Keep up the good work Chase Kings Canyon
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April 2023 by Idsmgnt Llc
So it's okay I got one of those letters in the mail that said that's something about a rebate I went in there the security guy was really cool I went in and the people there made me uncomfortable. I guess I was just a crazy man but that's because I had just done a movie, and i was still in costume. The lady at the window was so rude I just left and I got an account at Bank of America great place.
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April 2023 by Pasteilio Films
The Mashine doesn’t work I used my card to deposit it no work too… even peoples card no work
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March 2023 by Khao Niew
Always long line at the ATM here on the weekends. Only the 2 ATM outside is accessible you won’t be able to use your card to go inside like another bank or branch to use the inside ATMs. They really need to fix the issue or fire who’s ever in charge here.
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November 2022 by Violet Garcia
Horrible customer service I had today. Never felt so judged by the teller. I had a stressful situation that wasn't on my end. This teller did nothing to calm me he just aggravated more the situation. They had to pull us to one of the side desk. I really hope the manager does talk to this guy
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November 2022 by Xavier Hill
Father had to request replacement bank card.
