-
November 2023 by Hanh Phuc V.
Just walked out of this location, afternoon the day before Thanksgiving. It's a small place with not a lot of customers. I had an unusual request regarding my auto loan, and the teller was not quite familiar with it. However, he had all the resources he needed to navigate the process and get my request fulfilled. Please trust this location with your auto loan needs!
-
November 2023 by Andrew R
Went in on a slow afternoon and the man with blue hair laughed at me when he heard my cashed check amount… shouldn’t bank tellers be more non judge mental? After all they are handling people’s currency. He should be assessed. This review would not have been made if there wasn’t severity. Never have any issues with any of the nice ladies here and I have been coming for months…
-
November 2023 by Erik Lehman
It's my bank, although they should close later than 5pm on Friday's.
-
May 2023 by John S.
Doesn't surprise me at all that they have a 2 star rating. I brought in a check to cash drawn from one of their account holders and they wanted to charge me a $10 fee. The manager Alex would not wave the fee! It was a $72.00 check and they wanted over 10% to cash their own check...? Ridiculous. Very poor customer service. If you have a account with chase especially if your a business owner you are a fool to think they are going to take care of your customers and vendors.... Dump them. I will not ever do business with them and you shouldn't either.
-
April 2023 by Askyourbitch RBM
Very nice and friendly people
-
March 2023 by Simone Ireland
Lines at this branch are ALWAYS super long!!!
-
February 2023 by Silver Penguin
the employees started laughing at me, then did a little dance, and started chasing me around with a pitchfork yelling "WITCH" "WITCH" very fun place
-
September 2021 by Bryan Elliott
Who is d*** enough to deposit $2,000 in an ATM and not deposit it inside lol, that story is funny Omar, lol.
-
August 2021 by Omar Aura
We deposited $2,000 cash into atm. All it gave us was a receipt saying call this number to insure your deposit was made. Now chase is saying we can’t see where your money went. This is a banking institution that business owners and hard working people trust everyday. You not allowed to lose money. You can’t just say we can’t find it and keep stringing us along for days on end this is the most unprofessional experience I’ve ever had with a bank. Cash is suppose to be available right away. I will be leaving a comment on each bank in the fresno area until this is resolved.
-
June 2021 by The Greatest
Worse bank ever. Open an account elsewhere
-
June 2021 by Moe Bundy DeVries
We have used this Chase Bank for years. It's easy to access.It is always busy that's for sure. We never had any problems with anyone that works there. Seems like normal banking to us.Blackstone is a busy street.
-
January 2021 by Pamela Lee
Drive throu open only
-
May 2020 by Michael Wolf
Who ever made the drive through atm is an idiot.
-
May 2020 by Izzy T.
Been with chase for 2 years, the bank is usually not very busy, except these day with the pandemic you have to wait in line a bit. But the staff is always friendly and it's always clean. I've never had an issue with them and they're always able to help with what I need.
-
March 2020 by Lorena S.
If I can give this bank 0 stars I would. I should have checked the rating before even choosing this bank to visit. I have been a chase customer for a good 10 years now or so, and when I ran into a problem where I needed the most help I got none. The man who helped me at the Fresno Chase on Blackstone seemed higher up, and was thinking I was in good hands, but boy was I wrong. I fell victim of a scam, and I believe his name was Alex, he did not help one bit, if anything he seemed very very annoyed to try and help me, he did not want to make any calls, he would get off the line and say "that's what I didn't want to have to do" as if he was annoyed to do his job, he did not offer any help or resources, he made me feel very stupid as if all this was my completely my fault, he called to restrict my account without even TRYING to find a different alternative. This was in the midst of the corona virus, he asked if I wanted to touch the keypad, when I said it was okay he made a disgusted look and said "well its because we are supposed to be 6ft from each other" but he didn't seem to worry before, he was just very rude, no help at all, and obviously had zero care to even Try to help a long time customer, they said if I didn't pay the money the was taken, It will go to collections, and they closed my account, and said I can never bank with chase again, but after this, I would not want to. WORST EXPIRENCE EVER. Alex, learn to care a little.