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March 2024 by Gurman B.
Anoop and videl ( hope I'm spelllingnhis name right) are super nice and helpful!!! I've had so many bad chase experiences recently and almost decided to switch, but I'm happy I went to this location and they helped me! Thank you both
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February 2024 by Andrew Canel
Tellers are courteous, and professional
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November 2023 by kulwinder Kaur
I still had to give 1 star. This is most ridiculous bank in fresno. They never have nothing available everytime you ask them. Always so rude and giving you attitude.Nobody knows what's going on in there. Just my work has business account with them so glad I don't bank with them personally.
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September 2023 by M L
Honestly the employees here are really nice and I've always had a good experience with them but this branch really needs some help. There are always lines inside because the machine outside rarely works and sometimes the machines inside with the employees don't work either. I think it could be a nice branch since the location is in a good spot near alot of shopping areas. The 3 stars are for the employees and the outside seems clean I'd give a 1 star to the company for not keeping their branch working and up to date. Be better to your employees chase bank they deserve a working environment that actually works.
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September 2023 by baljinder johal
Hate ti do business with chase always long line only 1 or sometimes 2 cashierNeed to hire more people don't have time to stand in line for too long
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September 2023 by Maria Perry
The ATM never works. And now the double doors are always locked. Can never just "run" to the bank.
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July 2023 by ruben gomez
Terrible bank do never go to this bank. They cancel my account. I've been with them for 3 and a 1/2 years as a business account for them. Not to at least let me know why they don't have no balls. To let me know why they cancel my account. Never had a bad check. My business has been extext Chanel beautiful top of the line put a lot of money over million dollars in this bank. All I have to say is screw Chase. Screw the financial financial institution and screw. The people that run the decision to close my account. Because they don't have the decency to call somebody or mediation.Do not go to this bank, do not make the mistake. Look, the look at the reviews. They just cut you at your toes. I got 2 letters that doesn't make sense. They said there was some stuff going on in my account. But they don't have no balls to confront me of front. I'm gonna leave it in the Lord's hands. God bless everybody who looks at this. Understand this, fill me it was not right.
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March 2023 by Jesus G.
The worst service for us private clients here, the teller did not let me withdraw money and made me go back of the line when we suppose to be helped out first.
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March 2023 by Peter F.
Awful, terrible, ungrateful Chase Bank are to their customers! Again you fail! I ask myself why don't I leave Chase Bank. ATM' s hard to find since Chase did not want to be in Targets. I live on the West side of town and there's only 1 Bank and 1 stand alone ATM. On the West of town there's no Chance Bank. We have Chase Bank downtown. On the Eastside of town theirs only 1 ATM. Northside of town, we'll that's the rich side of town and there's a plethora of Chase Bank and ATMs. Chase you guys SUCK!
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November 2022 by doris de simas
I am unable to even talk to anybody at the bank I don’t know what in the heck is going on there but nobody will answer!!!!
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November 2022 by Koucia Lee
Worse experience location. Not friendly nor welcoming.
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June 2022 by Tiffany Bouldin
The worst financial institution experience I've ever had in 20 years of banking from lack of customer service and to think ? I was offered to open an account with this financial institution and despite my better judgement I did just that! My very 1st time in branch today to cash paycheck that I utilized and was signed up for direct deposit was refused, I was simply told no I'd have to deposit everything I can't get less cash back and deposit most of the 1200$ checkI'm a former teller so I do understand holding funds but when it's a whispering thing back and forth in my face check being looked at like it's a fake I work for the State of California! It wasn't the least bit professional not acceptable on any business level in my personal opinion!I will never step foot in the branch located on West Shaw Fresno California or any Chase Bank branch for that Mater! today's service has set the tone of poor customer service company overall.I will only visit the ATM because I do have direct deposit I started with the financial institution.I do have a Capital One account there's just no branches locally in Fresno California so that was the reason why I decided to open a second checking account it's not as though I need it I only took the offer because who's not going to want to receive free money for opening an account and getting a direct deposit issued!Poor poor customer service! Branch should be closed! I've literally passed this Branch for 3 years and I knew that I never would want to open an account there despite my better judgment I did and I should always follow my first mind because what I got was what I knew I would receive horrible service I can't say enough about how bad the experience was!
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June 2022 by Paul Sherman
Dreadful branch. This branch always has long lines and always 1 or 2 tellers open. On my last visit, the line started from the main door entrance, with just two windows open and the other employees just standing around, behind the widows laughing and socializing.
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March 2022 by PACOLOCO559
Worse service ever! 2 people in line and you'll still wait 25 minutes.
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January 2022 by Felix Hernandez
One because there is never more then two tellers and always here more then 30 minutes, also all other employees I see on they’re phones texting