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November 2021 by Mary Lou S.
I visit this branch only when I'm already downtown for something else. Everyone has always been nice and friendly when I've been in. Parking is slim in the area, but Citibank has spaces for their clients on the back side of the building. Enter the lot on the one way (south) street "M". There are two ATMs in the vestibule. If you are using them during non-business hours, use your debit card to unlock the door. Also, this branch is NOT open on Saturdays, like some of the others are.
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March 2020 by Yelpers Y.
This Citibank branch is soooo friendly. The tellers get to know you by name and greet you with a smile. The banker and manager also go out of their way to assist. Way to go. I visit this branch weekly and it is not a task going here, they greet you like family
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February 2020 by Gerald Baker
I guess because you don't have an account with them makes you a second class citizen
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January 2020 by Emmanuel Ogbonnaya
Friendly, available and understanding staff. Great employees.
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November 2019 by Bernice A.
This bank is full of crap I got a credit back from T-Mobile and all of a sudden Citibank lost it probably somewhere in Indian where they are obviously located...I cannot believe I trusted them for so long I suggest no one ever uses this bank again they charge fees for banking and late fees are off the wall crazy.....I hope you can actually get someone on the phone that u can understand because I have to go through about 3-4 different people just to get to someone who will make any kind of sense to me....looking to go back to golden one as we speak...my money will most likely be lost in Lala land and never returned to me
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February 2019 by Edtron El
Outstanding customer service from all tellers and the manager. They remember faces and names and make every experience pleasant and personable .
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December 2018 by Sherrydonegan D.
citi bank sucks when you call the customer service number on debit card you get a person who doesn't know what they are doing claiming my account is fraud gone into two branches to get this fixed and still going on please do not bank with Citibank if I could give minus ten I would the worse bank to deal with
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February 2015 by Ben Kloos
Open time is 10am not 9am like this post says
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January 2015 by Miguel Aguilar
Best bank, tellers always helpful and nice
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March 2014 by Olga Ramos
Very helpful and friendly staff. My favorite citibank location.