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March 2024 by Maryrose D.
Called customer service because we still have an old card from 2008! Rep would not speak with me or my husband because card is old and nothing we could say or do over the phone would get them to send a new card! We live far from Costco and we wasted an hour of out time with no avail. When I asked for them to just send a copy of my renewal invoice they refused to do this too! I absolutely am disappointed on how being a member for 25 years gets me this ludicrous treatment & will be filing complaint with corporate!
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February 2024 by Ashley L.
2/04/24 This one has the ahi tuna! Lunch! Jackpot! They had a bunch. 1 picked. Right back in the fresh deli area. Easy to find! Busy! Pretty sure that's normal on a Sunday! Self-checkout! Easy & convenient. Showed the receipt and left. Good service & Great store! Highly recommended!
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January 2024 by Ani N.
Horrable place. Specially, the food court just FYI, you might pay more but you get less of what you order. Specially the ice cream. The staff is like we go with weight, fuck there system it's with weight. We pay not their employees.
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January 2024 by Saemlinh I.
This establishment stopped being a place that competes on the basis of its wonderful return policy and now it's just a big box store that will challenge everybody's return with their updated return policy. No food item returns unless it's defective. Previously a, "try and if you don't like return." Electronics (defective GoPro 10) return within 90 days, period. So now that their unique attributes are no longer, the value is limited big box options at possibly better prices. Even this we've found a workaround by doing our homework with local grocery stores. Definitely not positive change advertised to their patrons. For shame, Costco.
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December 2023 by Tia H.
Abby building, about 2 weeks ago or so. Register closest to the exit, it was an older Hispanic man and an older white woman. They have a problem with people using EBT, maybe they shouldn't be working there. A lot of folks qualify for food stamps. Someone puts $200 worth of product on the belt, you don't shame them for how they're paying for it. They tried explaining why they couldn't ring up my daughter's items separately from mine (reloaded her cart, went back in line to another register, stupid rule with stupid workaround). Anywho, I have a processing disorder, so I struggled to understand their reasoning. Tried telling them I'm disabled, said, "I'm sorry my brain doesn't work right." The woman answered loudly, "WE KNOW!!!" Then proceeded to explain how everyone in society is stupid now, so "it's ok." That classist crap and condescending attitude is completely uncalled for. I'm never going to this building again, but it seems as though "our kind" are unwanted anyway.
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November 2023 by Allie G.
do not work for this horrible company. horrible management. they don't properly train!!! and when you mess up once they will write you up within first week for example needing help with closing night duties within first week and for working in "slow motion" on day 4!!! how they treat their customers is exactly how they treat their employees with sarcasm and rudeness. very hostile/toxic environment. the managers and employees laugh in your face!!!! silver leon gm, luis abrica food court supervisor, kris shiba and all general managers need retraining/fired at this 1360 costco clovis location. fire silveria/silver leon general manager. what type of manager addresses an issue 5 days after the fact and try to give a write-up and wouldnt let me see the surveillance footage "oh absolutely not. i can not show you. are you calling me a liar?!" are silver leon general manager exact words. is that the type of manager you want presenting costco??!! silver leon should not be a manager! fire silveria leon aka silver and luis abrica food court supervisor!!!!!!!!
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October 2023 by Stella Sanchez
Very courteous and helpful pharmacist s.
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October 2023 by Clinton Tran
The Costco pharmacy at Fresno California is located at the right corner of the warehouse store, and next to the hearing aid station. Costco pharmacy has a variety of medications to provide and at reasonable prices. The Costco pharmacy in Fresno California is located in the right corner of the warehouse and next to the hearing aid station. Costco pharmacy has a variety of medications to provide and at reasonable prices.
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September 2023 by Kevin D.
Food court is a joke. We called in two pizzas and they said they would be ready in 10 minutes. Here we are 45 minutes later and they haven't even started yet. I think we just need to give up on Costco and go with Sam's Club. And the pizza was over done when we got it home. Awful place.
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August 2023 by Honest R.
The whole point of self check out is to not deal with employees. Went through the self checkout to get out quick. The guy sending people to the spots was nice and polite the checked out my membership. The older lady with dark hair was rude. She reached into my cart with no reason and all up in my business. I went to scan my Id on the phone and she said she had to do it. After a small annoyance I let her scan it and she just glared at me as I scanned. I grabbed the dog food and she said she would scan it all condescending. I waited for her to scan it and she motioned to mg last item with a fake smile. I scanned it and waited again very annoyed now. After scanning it she stood by until I got to the payment screen. I had THREE ITEMS. Then in a very fake smile and sarcastic voice said have a great day. Like I don't care about checking the member ships but reaching into my cart and standing a foot away from me. I have too much anxiety as it is I don't need you breathing down my neck. I go here all the time and this really rubbed me the wrong way.
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July 2023 by Mario M.
I don't complain often... Yesterday while utilizing the self checkout with my family, an employee rudely yelled 1 transaction per customer cart. He cited a new policy set by corporate. No big deal. We were already in line. It wasn't a long line and not really busy. He proceeded to target us I felt insinuating we were stealing or misusing our memberships. While competing the second transaction the employee sharply snapped regarding some drinks at the lower level of the cart. I provided my receipt to show it was mine and paid for. Further his coworker had scanned it during the first transaction. We each have our own memberships and though we did have 2 transactions I don't see why it was a big deal being that our transactions were small. I wish they would post their new policy or provide written changes rather than have a man scream at the checkout and scold paying customers simply finishing out their transactions. I will be canceling my membership for this. Costco is not a necessity for us and if this is the level Costco chooses to operate I need no part of it.
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June 2023 by Faye S.
Decided to shop at Costco on Monday instead of the weekend. It's clean and easy to find the parking today!
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June 2023 by Princess C.
My family loves to shop at Costco and now that you can order online and have your items shipped for FREE, it's Wonderful! I always stock up on their toilet paper, laundry soap, paper towels, etc. All the home essentials. You can't beat the price, quality, and quantity. It's Great!
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May 2023 by Indy D.
The worst thing about Costco is the milk gallons. They changed the shape to this stupid thing that looks like a gas container. When you try to our it out it spills. Also it's almost impossible to get all of the milk out. When going to Costco forget the milk and TP which is another story. The service is still pretty good. And if you like the food and the ambiance and atmosphere of a big box store go for it. But please get your milk elsewhere.
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May 2023 by Ric H.
POOR POOR customer relations absolutely pathetic ! I always cringe coming here, but there is something's that I need from Costco, today I witnessed a manager yelling at one of her co- workers like he was a dog ! Calling him from across the store with dozens of customers around I felt so sorry for the young man , I almost said something , that young lady has no management skills , I'm sure it's passed down from upper management