Costco Tire Center receives mixed reviews from its customers. Many appreciate the excellent service provided by staff members, particularly highlighting the help received from employees like Kalid, who are praised for their assistance and politeness. Customers often find the prices on tires and installation competitive, and some mention the importance of the warranty offered. However, there are criticisms regarding customer service in other areas of the store. Some customers express frustration over unhelpful responses to inquiries, especially when directed to automated systems instead of speaking to a person. Experiences at checkout have also raised concerns, with reports of employees arguing and displaying rudeness, which detracts from the overall shopping experience. Despite these issues, some customers remain loyal, citing good service during busy hours and appreciating the selection of products, including seasonal items. Overall, while the Tire Center is recommended for tire needs, other aspects of the store could benefit from improved customer service.
Kalid from the tire shop definitely came through with the help. Provided excellent services. We highly recommend stopping by here for ur car tires need ?
June 2023
Decided to shop at Costco on Monday instead of the weekend. It's clean and easy to find the parking today!
September 2022
I always get what I need good service in and out, especially in the mornings during the busy hours they make the lines go fast.
